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Housekeeping

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $17.50 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts

Job Description

Highgate Hotels is a premier real estate investment and hospitality management company with a remarkable portfolio exceeding $15 billion in assets under management. Spanning across North America, Europe, the Caribbean, and Latin America, Highgate's reach includes over 400 hotels. Established with a commitment to innovation in the hospitality sector over the past 30 years, Highgate excels in guiding properties through all phases of their lifecycle—from initial planning and development to recapitalization and disposition. The company’s strategic approach integrates advanced revenue management tools that anticipate market trends and foster outstanding performance, maximizing asset value for clients. Highgate’s diversified portfolio hosts bespoke lifestyle brands, legacy brands, and independent hotels and resorts showcasing contemporary hospitality concepts infused with digital expertise. The company’s leadership, made up of hospitality veterans, maintains a global presence with corporate offices worldwide, cementing Highgate as a trusted ally for leading ownership groups and top hotel brands alike. For more information, visit www.highgate.com.

The Courtyard Salinas branch of Highgate Hotels is currently seeking a dedicated House Attendant to maintain and uphold the cleanliness and operation of assigned areas within the hotel. The role is hourly, starting at $15.00 per hour, and entails responsibilities including the delivery of items like express checkouts and newspapers to guest rooms. The House Attendant is integral to the guest experience, ensuring the hotel environment remains pristine and inviting by buffing marble floors, shampooing carpets and furniture when necessary, and handling lost and found items responsibly. This role requires physical stamina to manage tasks such as lifting up to 100 pounds and standing for the entire shift. Additionally, the House Attendant supports luggage assistance and participates in maintaining hotel equipment and storage in proper conditions. Collaboration with the Housekeeping Manager to complete special projects and a solid understanding of emergency procedures are also key components of the position. The role demands effective verbal and written communication skills to engage attentively and courteously with both guests and employees, fostering an overall atmosphere of satisfaction and hospitality excellence.

Job Requirements

  • Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
  • ability to stand during entire shift
  • must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner

Job Qualifications

  • High school diploma or equivalent and/or experience in a hotel or a related field preferred
  • ability to stand during entire shift
  • must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner

Job Duties

  • Buff marble floors daily according to hotel standards
  • shampoo carpets in the public areas according to hotel standards
  • shampoo furniture as needed
  • handle all requests for luggage assistance in a friendly, efficient and courteous manner
  • handle items for lost and found according to hotel standards
  • clean guestrooms as needed
  • have knowledge of and assist in all emergency procedures
  • maintain hotel equipment in proper working order
  • maintain storage of hotel equipment in proper area
  • complete special projects as assigned by the Housekeeping Manager
  • ensure overall guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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