Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Tips
Career development opportunities

Job Description

Courtyard by Marriott San Antonio Airport is part of Marriott International, a globally recognized leader in the hospitality industry known for its commitment to exceptional service and quality accommodations. The Courtyard brand specifically caters to business travelers and leisure guests, providing thoughtfully designed spaces, modern amenities, and a welcoming environment. Situated conveniently near the San Antonio Airport, this hotel promises both comfort and accessibility for travelers visiting the area. Marriott International is renowned not only for its outstanding guest experiences but also for fostering an inclusive and diverse workplace where employees feel valued and empowered.

This position is for a full-time Guest Environment Expert at Courtyard by Marriott San Antonio Airport. As a non-management role, the Guest Environment Expert plays a vital part in maintaining the overall cleanliness and appearance of the hotel, directly impacting guest satisfaction. Unlike traditional housekeeping positions that focus only on cleaning, this role encompasses a broad range of responsibilities designed to create a memorable and unique experience for every guest. Guest Environment Experts take ownership of their workspaces and are empowered to address guest needs promptly, whether that involves room cleaning, restocking, or tidying public areas.

The role demands a keen attention to detail and a hands-on approach, with daily tasks requiring physical activity such as standing, walking, lifting, and moving objects up to 50 pounds. This ensures that the hotel environment remains spotless, safe, and welcoming at all times. The position also emphasizes professionalism in appearance, communication, and adherence to company policies, reinforcing the high standards Marriott International upholds. Guest Environment Experts contribute significantly to the smooth operation of the hotel by ensuring compliance with safety regulations, maintaining confidentiality, and delivering quality service.

Additionally, Marriott International demonstrates a strong commitment to diversity and inclusion, embracing associates from all backgrounds and providing equitable opportunities for growth and advancement. The company supports a culture where each team member’s unique talents and experiences are valued, fostering a workplace that inspires learning and achievement. By joining Courtyard, team members become part of a global portfolio of prestigious brands committed to excellence and innovation in hospitality.

For those passionate about exceeding guest expectations, thriving in a dynamic team environment, and continually enhancing their skills, this role offers a rewarding career path. Courtyard by Marriott San Antonio Airport invites you to bring your dedication, energy, and enthusiasm to a position that not only supports your professional growth but also allows you to contribute meaningfully to delivering outstanding guest experiences. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself at Marriott International.

Job Requirements

  • high school diploma or equivalent
  • ability to stand, sit, or walk for extended periods
  • capacity to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
  • willingness to work flexible hours
  • adherence to company policies and confidentiality standards
  • ability to maintain professional appearance and communications

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in housekeeping or hospitality is an asset
  • strong attention to detail
  • ability to work independently and as part of a team
  • excellent communication skills
  • physical stamina to perform manual tasks
  • commitment to high-quality guest service

Job Duties

  • maintain cleanliness and appearance of guest rooms and public areas
  • stock housekeeping carts and supplies
  • respond promptly to guest requests and needs
  • ensure compliance with safety and hygiene standards
  • follow company policies and procedures
  • uphold professional appearance and communication
  • perform physical tasks including lifting and moving objects up to 50 pounds

Job Criteria

Experience

No experience required


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