Housekeeping

Plano, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k

Paid Time Off

flexible schedule

Weekly Payroll

Job Description

InTown Suites is a leading hospitality company dedicated to providing comfortable and affordable extended stay accommodations for travelers across the United States. Known for its commitment to customer service and quality, InTown Suites focuses on creating safe, welcoming, and clean environments that make guests feel at home during their stay. The company prides itself on fostering a supportive and passionate work culture where employees genuinely believe in their role and contribute to customer satisfaction. InTown Suites operates multiple properties nationwide, including the facility located at 200 Russeau Drive, Plano, Texas 75023, where this Housekeeper position is available. This establishment is part of a reputable hotel chain that values employee development, guest experience, and operational excellence.

The role of Housekeeper at InTown Suites is vital to maintaining the high standards expected by the company and its guests. The Housekeeper is responsible for cleaning guest rooms, hallways, laundry areas, and common spaces to ensure they are tidy, safe, and inviting. This involves routine daily cleaning as well as deep cleaning tasks, all performed according to standardized operating procedures that uphold the hotel's cleanliness and guest service expectations. Attention to detail and the ability to manage multiple cleaning activities efficiently are crucial in this role, as the Housekeeper contributes directly to guest satisfaction by preparing rooms in a timely and thorough manner.

Housekeepers at this location work within a team-oriented environment supported by effective training programs and a management team committed to employee success. The company emphasizes the importance of communication, safety, and guest interaction skills, expecting staff to maintain superior customer service while performing their cleaning duties. This position typically involves physical labor such as lifting, bending, and standing for long periods, reflecting the hands-on nature of housekeeping work.

In addition to the rewarding work environment, InTown Suites offers competitive benefits to full-time employees, including health, dental, vision, life, and disability insurance, a 401k plan with company matching, paid time off, and flexible scheduling options. Employees also enjoy the advantage of weekly payroll, no late shifts, and Sundays off, enhancing work-life balance and job satisfaction. This role offers opportunities to develop valuable skills in hospitality maintenance and customer service, making it an ideal position for individuals looking to grow in the hospitality industry within a supportive and customer-focused company.

Job Requirements

High school diploma or equivalent
Previous experience in housekeeping or related field preferred
Ability to lift and/or move up to 25 pounds regularly and up to 50 pounds occasionally
Ability to stand for eight hour shifts
Ability to perform physical activities including climbing, balancing, stooping, kneeling, crouching or crawling
Excellent vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Ability to work indoors with hard and carpeted surfaces
Must be able to follow company policies and safety procedures

Job Qualifications

Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
Ability to follow instructions, directions and meet deadlines
Ability to clean the minimum required rooms per shift
Ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
Ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
Ability to manage multiple activities often in stressful situations and with time constraints

Job Duties

Clean guest rooms according to company standard operating procedures
Remove trash and miscellaneous debris from guest rooms and surrounding areas
Ensure all areas of hotel are up to company standards even if not assigned cleaning area
Clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens
Clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables
Clean floors by vacuuming and washing floors according to standard operating procedures
Maintain all furnishings by dusting and polishing furniture and appliances
Maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
Notify Head Guest Room Attendant of room readiness
Keep supplies ready by restocking housekeeping cart at the end of shift
Operate housekeeping equipment by following standard operating procedures
Notify supervisor immediately of any safety and/or security violations of policy
Notify supervisor immediately of any guest concerns
Maintain superior customer service when interacting with guests