Housekeepers/Room Attendants

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $16.00
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Benefits

competitive salary
Flexible Shifts
Employee Discounts
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities

Job Description

The Residence Inn Knoxville Downtown and the Courtyard Knoxville Downtown are two distinguished Marriott brands co-located under one roof, offering guests versatile lodging options tailored to suit different travel needs in Knoxville. Together, these two hotels provide a combined total of 232 rooms, creating a dynamic hospitality environment that delivers a unique fusion of extended stay comfort and traditional hotel services. This strategic pairing allows guests to enjoy a broader selection of amenities and services, fostering convenience and enriching their overall experience while staying in the heart of Knoxville. Both properties are committed to providing exceptional service and facilities, making them a preferred destination for business travelers, tourists, and extended stay guests alike.

As a housekeeper at this vibrant dual-brand property, your role is essential in maintaining the high standards of cleanliness and guest satisfaction that Marriott is known for. The housekeeper is responsible for the thorough cleaning and upkeep of assigned rooms or suites, ensuring each space meets the company’s stringent quality and safety standards. This includes executing detailed cleaning tasks not just in guest rooms but also throughout all guest areas and back-of-house spaces. Attention to detail, adherence to sanitation policies, and ensuring a welcoming environment for guests are key components of this position.

Housekeepers also play a vital role in supporting guest comfort and convenience by responding promptly and professionally to special requests. Whether it’s providing additional items like cribs, cots, or extra towels, your proactive approach helps enhance the guest experience. The role requires consistent professionalism, friendliness, and engagement with guests and team members, contributing positively to the cooperative culture within the hotels.

This position offers flexibility with both full-time and part-time employment opportunities, providing a competitive wage of $16.00 per hour. No formal education is required to apply, making this an accessible opportunity for individuals seeking employment in the hospitality sector with on-site work at the Knoxville Downtown location. The housekeeper position is ideal for those who take pride in maintaining clean, orderly environments and enjoy interacting with guests in a positive and professional manner, embodying Marriott’s renowned commitment to quality service and guest care.

Job Requirements

  • no formal education required
  • prior housekeeping experience preferred
  • ability to handle physical workload
  • effective communication skills
  • ability to follow safety and sanitation guidelines
  • availability to work flexible shifts
  • willingness to work on-site at the Knoxville Downtown location

Job Qualifications

  • no education requirement
  • previous housekeeping or cleaning experience preferred
  • ability to work independently and as part of a team
  • strong communication and interpersonal skills
  • attention to detail
  • reliable and punctual
  • ability to perform physical tasks such as lifting and standing for long periods

Job Duties

  • ensure overall cleanliness of assigned rooms and suites
  • report maintenance deficiencies to the appropriate department
  • perform cleaning duties in all guest areas and back of house
  • consistently offer professional, friendly, and engaging service
  • respond timely to guests' requests for miscellaneous items like cribs, cots, extra towels
  • follow departmental policies and procedures
  • adhere to all safety and sanitation policies

Job Criteria

Experience

No experience required


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