Housekeepers

Grove City, OH, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.00 - $16.50

Benefits

Medical

Dental

Vision

Life insurance

critical and accident insurance

PTO

hotel discounts

Job Description

The hiring establishment is a reputable hotel dedicated to providing exceptional hospitality and comfort to its guests. With a strong commitment to service excellence, the hotel has developed a welcoming environment that emphasizes cleanliness, guest satisfaction, and operational efficiency. As a full-service hotel, it offers a wide range of amenities including well-appointed guest rooms, dining options, event spaces, and leisure facilities, making it a preferred destination for both business travelers and vacationers. Employment with this hotel offers a supportive team atmosphere where employees are valued and recognized for their contributions to the guest experience.

This role is for a full-time Housekeeper who plays a crucial part in maintaining the high standards of cleanliness and guest satisfaction the hotel is known for. The Housekeeper will be responsible for ensuring guest rooms and public areas are clean, well-organized, and fully equipped with necessary supplies. The position offers a comprehensive benefit package starting 30 days after hire, including medical, dental, vision, life insurance, critical and accident insurance, paid time off, and hotel discounts. The day-to-day duties require knowledge of hotel operating procedures, attention to detail in cleaning and sanitizing, and effective communication with supervisors and guests. The ideal candidate will demonstrate discretion, professionalism, and a team-oriented attitude while adhering to safety and emergency policies.

The Housekeeper will be expected to maintain cleaning carts and supplies in an organized manner, promptly service guest requests, handle complaints diplomatically, and support the overall mission and values of the hotel. Deep cleaning assignments and laundry duties will be part of the routine, and flexibility with working hours is essential to meet operational needs. Emphasis is placed on maintaining personal cleanliness and wearing the uniform properly at all times. The hotel encourages individuals who are dependable, proactive, and passionate about delivering outstanding guest service to apply. This role offers a rewarding career path with opportunities for growth within the hospitality industry.

Job Requirements

Minimum high school education
Prior housekeeping or hotel experience preferred
Must be able to push, pull, bend, stoop and reach upwards
Must be able to lift up to 40lbs
Must tolerate exposure to extreme temperatures
Must tolerate prolonged periods of standing and/or walking
Willing to work flexible hours
Must maintain personal cleanliness
Must wear uniform and nametag
Must follow all hotel policies and emergency procedures

Job Qualifications

Minimum high school education
Prior housekeeping or hotel experience preferred
Prior knowledge of operating laundry room dryers and washers desired but not required
Ability to handle cleaning chemicals safely
Good interpersonal and communication skills
Ability to work in a team environment
Strong attention to detail
Ability to follow procedures and hotel standards
Physical capability to perform housekeeping duties

Job Duties

Have a good understanding of all of hotels operating procedures
Be knowledgeable of rooms types and standards for supplies
Check the general condition of the room and notify the Housekeeping Supervisor of any malfunction or damage
Clean and sanitize guest rooms, replenish supplies and amenities, inspect and report rooms ready for sale to the front desk all in accordance with hotel’s training and standards
Dust and clean all furnishings in guest room including the television, desk, desk chair, desk lamp/shade, air conditioner unit, head boards, night stand, wall picture, wall lamp/shade and window ledge
Maintain cleaning supplies and the cleaning cart in safe, organized and presentable fashion
Ensure prompt and systematic servicing of all guest requests
Handle guest complaints effectively
Promote goodwill by being courteous, friendly and helpful to guests, managers and all other associates
Team work
Organization and thoroughness: preparing bedrooms in the specified length of time whilst respecting internal hotel procedures
No service rooms must be approved by inspector or front desk
Must wear uniform and nametag
Must follow all policies and emergency procedures of the hotel
Discretion: not disturbing guests
Laundry and public area cleaning
Must maintain personal cleanliness
Willing to work flexible hours
Must embrace the Mission, Values, and Vision of the company
Deep clean when assigned
Other Duties and Responsibilities as may be designated