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Housekeeper/Roomcare- Woodspring Suites Sterling Heights

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Health Insurance
Paid Time Off
employee recognition programs
Career advancement opportunities
Retirement plan options
Employee Discounts

Job Description

Concord Hospitality is a renowned hospitality company dedicated to delivering exceptional guest experiences through its commitment to excellence, integrity, and employee development. As a leading hotel management company, Concord Hospitality operates a diverse portfolio of hotels across the United States, known for their high standards of cleanliness, comfort, and customer service. The organization prioritizes providing a supportive and engaging work environment where associates feel valued, supported, and motivated to grow professionally. They believe that the key to guest satisfaction lies in the dedication and professionalism of their associates, which is why they promote career advancement opportunities and invest in employee training and recognition programs.

Concord Hospitality is currently hiring for the position of Housekeeper, a vital role within the hospitality industry that directly impacts guest satisfaction and overall hotel reputation. The Housekeeper will be responsible for maintaining cleanliness and order in guest rooms, ensuring that every room is spotless and meets the company’s rigorous standards. The position requires meticulous attention to detail as housekeepers clean and service assigned rooms in an organized and timely manner, restock linens efficiently, and report any maintenance issues such as faulty fixtures, door locks, televisions, or HVAC systems. Security of equipment, keys, and supplies issued to housekeepers is also a critical duty, as is the prompt reporting of any lost and found items to supervisors.

This role is more than just cleaning rooms; it plays a fundamental part in shaping the guest’s hotel experience. Imagine the positive impression guests receive when they walk into a pristine room that has been carefully prepared for their stay. A clean and well-maintained room encourages repeat visits and positive reviews, which are essential to the hotel’s success. The Housekeeper also responds to guest requests in a friendly and timely manner, providing an additional layer of personalized service that enhances guest satisfaction.

Concord Hospitality offers a great work culture where its associates are considered the company’s greatest asset. Full-time housekeepers receive competitive pay alongside a range of excellent benefits, strengthening employee satisfaction and loyalty. The company promotes recognition for hard work and dedication, making this an ideal opportunity for individuals seeking a rewarding career in hospitality within a supportive and growth-oriented environment. Prospective associates can expect a fulfilling job where their contributions directly influence guest experiences and the smooth operation of the hotel.

Job Requirements

  • high school diploma or equivalent
  • prior experience in housekeeping or related field preferred
  • ability to work in a fast paced environment
  • ability to stand for extended periods
  • strong communication skills
  • ability to follow directions carefully
  • reliable and punctual

Job Qualifications

  • high school diploma or equivalent preferred
  • prior housekeeping or cleaning experience preferred
  • ability to follow instructions and hotel standards
  • good communication and customer service skills
  • physical stamina and ability to perform repetitive tasks
  • attention to detail and organizational skills

Job Duties

  • cleaning and servicing assigned guest rooms in a timely and organized manner following procedures and hotel standards
  • keeping an organized linen cart that is neat well stocked and organized
  • report any areas within guest rooms that need attention such as fixtures door locks televisions HVAC etc
  • maintaining security of your equipment key and supplies issued to you
  • reporting lost and found articles to your supervisor
  • respond to guest requests in a friendly and timely manner

Job Criteria

Experience

No experience required


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