Housekeeper/Room Attendant - Hampton Inn & Suites Charleston West Ashley

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401k plan
Employee stock purchase plan
flexible schedule
Mental Health Resources

Job Description

Hilton is a globally recognized leader in the hospitality industry, known for its extensive portfolio of world-class hotel brands and its commitment to creating memorable guest experiences. With more than 100 years of tradition and having welcomed over 3 billion guests, Hilton has built an award-winning workplace culture that is consistently recognized as one of the World's Best Workplaces. The company values diversity, inclusion, and the wellbeing of its employees, known as Team Members, fostering a supportive environment that encourages both personal and professional growth. Hilton's dedication to equal employment opportunity ensures a fair and inclusive hiring process across all demographics.

Working as a Housekeeper at Hilton means being at the heart of hospitality, directly contributing to making guests feel at home. Housekeepers play a critical role in maintaining a clean and comfortable environment that enhances the guest experience from start to finish. The role involves thorough cleaning and upkeep of guest rooms, which includes changing linens, restocking amenities, and ensuring all areas meet Hilton's high standards of cleanliness and presentation. Beyond maintaining cleanliness, Housekeepers engage warmly with guests, contributing to a welcoming and memorable stay. The position encourages physical activity and responsibility by having Team Members manage and transport housekeeping carts throughout the hotel.

Hilton supports its Team Members with comprehensive benefits that enhance quality of life and work-life balance. Employees enjoy access to the Go Hilton travel program offering 100 nights of discounted travel, health insurance coverage including telemedicine and at-home care through AmazonCare, mental health resources with free counseling, and a robust paid time off plan. Additional benefits include flexible scheduling, daily pay access via DailyPay, a stock purchase program with a 15 percent discount, substantial maternity and parental leave, and debt-free education opportunities through partnerships with educational institutions. This role provides a stable, rewarding career path within a leading hospitality company, offering opportunities for advancement and success inside the Team Hilton community.

Job Requirements

  • Must be able to speak and understand English
  • Ability to work flexible shifts including weekends and holidays
  • Must be physically capable of lifting up to 25 pounds and performing repetitive physical tasks
  • Reliable and punctual with a strong work ethic
  • Must comply with Hilton’s dress code and grooming policies
  • Ability to follow instructions and maintain consistent work quality

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience is an asset
  • Ability to work independently and as part of a team
  • Strong attention to detail and commitment to cleanliness
  • Good communication and guest service skills
  • Physical stamina for active work including lifting and standing for long periods

Job Duties

  • Clean guest rooms thoroughly including bathrooms and living spaces
  • Make beds and change linens
  • Dust and vacuum rooms and public areas
  • Restock supplies such as towels, toiletries and amenities
  • Manage and transport housekeeping carts across the hotel
  • Interact politely and helpfully with guests to enhance their stay
  • Ensure compliance with cleanliness and safety standards

Job Criteria

Experience

No experience required


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