
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Free room nights
Discounted room rates for friends and family
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Vacation and Personal Days
Paid sick leave
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Employee stock purchase plan
Retail Discounts
Job Description
Hyatt is a globally recognized hospitality company that places a strong emphasis on the power of belonging and making people feel at home no matter where they are in the world. Founded on the principle of turning trips into meaningful journeys, encounters into memorable experiences, and jobs into fulfilling careers, Hyatt has established itself as a leader in the hotel industry, known for its commitment to connected, sustainable hospitality. Hyatt House Charlotte/City Center, located in Uptown Charlotte, North Carolina, is a part of Hyatt's extended-stay brand that offers guests a residential-style hotel experience. Featuring 125 to 200 all-suite rooms, Hyatt House provides modern conveniences such as fully equipped kitchens, flat panel HDTVs, and complimentary high-speed internet access, designed to make guests feel comfortable and at home. The property includes amenities such as a pool, fitness center, and business center, along with a complimentary full breakfast every morning and an evening social on weekday evenings. This makes it an ideal choice for individual travelers, small corporate meetings, and clients seeking extended stay accommodations. The hotel also features 2,000 square feet of flexible meeting space, perfect for a variety of events in the Center City area. Dedicated event planners assist guests in customizing catering and packages to suit budgets, making group reservations straightforward with the exclusive online booking tool. This exceptional service extends to special occasions such as weddings and wedding showers, with the ability for guests to reserve blocks of rooms to accommodate entire wedding parties. Hyatt House Charlotte/City Center is committed to diversity and inclusion, ensuring all qualified candidates receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Joining Hyatt means becoming part of a hospitality team where every role matters, individuality is celebrated, and opportunities to shape your career are abundant. The company fosters an environment where hospitality is more than just a job - it's a career for people who care.
The Room Attendant position at Hyatt House Charlotte/City Center is a vital role dedicated to maintaining the cleanliness and upkeep of guest rooms. This role requires previous cleaning experience and a preference for individuals who have the ability to communicate effectively with guests, enhancing their overall experience. The Room Attendant is responsible for ensuring that rooms are clean, tidy, and well-stocked, providing a welcoming environment for all guests. Physical stamina is necessary due to the demands of lifting, pulling, and pushing moderate weights, as well as standing and walking for extended periods. Flexibility in scheduling is essential, as shifts may include mornings, evenings, holidays, and weekends. Hyatt offers excellent benefits for employees, including free room nights, discounted rates for family and friends, comprehensive medical, prescription, dental, and vision insurance, a 401K plan with company match, paid vacation and personal days, family bonding time, adoption assistance, tuition reimbursement, and an employee stock purchase plan. Discounts on various retailers such as Apple, AT&T, Verizon, and Headspace further enhance the employee experience. This position provides an opportunity to join a hospitality company that values human connection and offers a supportive environment where team members can thrive and build meaningful careers.
The Room Attendant position at Hyatt House Charlotte/City Center is a vital role dedicated to maintaining the cleanliness and upkeep of guest rooms. This role requires previous cleaning experience and a preference for individuals who have the ability to communicate effectively with guests, enhancing their overall experience. The Room Attendant is responsible for ensuring that rooms are clean, tidy, and well-stocked, providing a welcoming environment for all guests. Physical stamina is necessary due to the demands of lifting, pulling, and pushing moderate weights, as well as standing and walking for extended periods. Flexibility in scheduling is essential, as shifts may include mornings, evenings, holidays, and weekends. Hyatt offers excellent benefits for employees, including free room nights, discounted rates for family and friends, comprehensive medical, prescription, dental, and vision insurance, a 401K plan with company match, paid vacation and personal days, family bonding time, adoption assistance, tuition reimbursement, and an employee stock purchase plan. Discounts on various retailers such as Apple, AT&T, Verizon, and Headspace further enhance the employee experience. This position provides an opportunity to join a hospitality company that values human connection and offers a supportive environment where team members can thrive and build meaningful careers.
Job Requirements
- Previous cleaning experience preferred
- Ability to communicate effectively with guests
- Must have physical stamina
- Ability to stand and walk for long periods
- Flexible schedule including holidays and weekends
- High school diploma or equivalent preferred
- Must comply with Hyatt's grooming and uniform standards
Job Qualifications
- Desire to satisfy guest needs in a fast-paced environment
- Refined verbal communication skills
- Physical stamina to lift, pull, and push moderate amounts of weight
- Ability to stand and walk for long periods
- Flexible availability for AM or PM shifts, holidays, and weekends
- Preferred 1 year housekeeping experience in hospitality
Job Duties
- Maintain cleanliness and orderliness of assigned guest rooms
- Replenish guest supplies and amenities as needed
- Communicate effectively with guests to address their needs and ensure satisfaction
- Adhere to Hyatt's high standards of cleanliness and safety
- Report any maintenance issues or guest concerns promptly
- Assist with laundry and housekeeping tasks as required
- Follow health and safety regulations at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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