Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.50
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Benefits

Health Insurance
Dental Insurance
401(k)
Paid Time Off
Holiday pay
Employee assistance program
Employee Discount Program

Job Description

The Room Attendant position is available at MainStay Suites Blue Ash, a well-established extended stay brand under the Choice Hotels umbrella. Choice Hotels is recognized as one of the leading hospitality chains known for providing quality accommodations and excellent customer service. MainStay Suites specializes in extended stays, catering to guests who need comfortable and functional lodging for longer durations. As a part of this reputable brand, MainStay Suites Blue Ash offers an enriching workplace environment where employees are encouraged to thrive and grow.

This position is offered by Gulf Coast Hotel Management, Inc., a dynamic and growing employer that embraces innovation and continuous improvement within the hospitality industry. Gulf Coast is dedicated to creating a friendly and supportive atmosphere that goes beyond merely providing employment. The company places a strong emphasis on professional development, growth opportunities, and fostering a positive workplace culture for all its associates. Employees at Gulf Coast find themselves part of a community committed to mutual respect, support, and advancement.

The Room Attendant plays a crucial role in maintaining the high standards of cleanliness and guest satisfaction that MainStay Suites Blue Ash is known for. This role involves ensuring guest rooms and public areas comply with brand standards, providing a welcoming and comfortable environment for all visitors. Detail orientation and a strong work ethic are essential, as the role demands a keen eye for cleanliness and an unwavering commitment to quality. The ideal candidate will demonstrate honesty and integrity in all tasks, recognizing the importance of guest experience in hospitality.

Room Attendants are responsible for executing routine cleaning duties, handling guest requests related to housekeeping, and ensuring that the appearance of facilities reflects the brand’s commitment to excellence. This role also requires teamwork and communication skills, as attendants coordinate with other team members and management to uphold hotel standards. Ultimately, this position is pivotal in delivering the exceptional service and comfort that our guests expect during their stay.

This role offers full-time employment, and associates can enjoy comprehensive benefits, including health and dental insurance, paid time off, and a 401(k) plan with employer match. The company also recognizes the hard work of its team members by offering paid holidays and time-and-a-half pay for hours worked on designated holidays. Additional perks include an employee assistance program, employee discounts, and referral incentives. Gulf Coast Hotel Management, Inc. values its associates and strives to create an environment where they feel valued and motivated to succeed.

Job Requirements

  • High school diploma or equivalent
  • Prior housekeeping or cleaning experience preferred
  • Ability to perform physical tasks including lifting and standing for extended periods
  • Availability to work flexible shifts including weekends and holidays
  • Basic English proficiency for communication
  • Must pass background check and drug screening

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience preferred
  • Strong attention to detail
  • Ability to work independently and as part of a team
  • Good communication and interpersonal skills
  • Basic knowledge of cleaning chemicals and equipment
  • Commitment to honesty and integrity

Job Duties

  • Maintain cleanliness and appearance of guest rooms according to brand standards
  • Clean and sanitize public areas
  • Restock room supplies and linens
  • Report maintenance issues promptly
  • Respond to guest requests and ensure guest satisfaction
  • Collaborate with team members to uphold hotel standards
  • Adhere to safety and hygiene protocols

Job Criteria

Experience

No experience required


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