Housekeeper (U)

Gaylord Hotels is a distinguished portfolio brand under Marriott International, renowned for delivering exceptional meetings and hospitality experiences. Located at 201 Waterfront St, National Harbor, Maryland, Gaylord Hotels is committed to creating an extraordinary environment where guests feel valued and inspired. The brand prides itself on its talented team members known as STARs, who bring creativity, dedication, and a heartfelt approach to service every day. Joining Gaylord Hotels means becoming part of a global team that values diversity, inclusion, and offers extensive career growth opportunities beyond traditional hospitality roles. With a welcoming atmosphere that celebrates unique backgrounds and experiences, Gaylord Hotels fosters a workplace where employees feel they truly belong while growing both personally and professionally.

The Housekeeper position at Gaylord Hotels plays a critical role in maintaining the high standards of cleanliness and guest satisfaction the brand is known for. As a full-time, non-management role within the Housekeeping - Rooms department, this position reports directly to the Assistant Executive Housekeeper. The role involves performing a combination of cleaning duties to ensure guest rooms are maintained consistently according to established procedures. From making beds and replenishing linens to cleaning bathrooms and vacuuming, the Housekeeper supports the overall guest experience by creating a pristine and welcoming environment. The position is physically demanding, requiring frequent standing, walking, lifting heavy loads up to and over 50 pounds, and working in varying conditions including exposure to chemicals and humid environments.

Compensation for the Housekeeper starts at $21.41 per hour with scheduled pay increases to $24.26 per hour after six months and $28.55 per hour after one year, reflecting the value placed on experience and dedication. This role provides comprehensive benefits including health care, retirement plans, life insurance, paid time off, disability coverage, and other wellness programs, subject to eligibility. The Housekeeper is responsible not only for cleaning but also for maintaining supply levels, reporting maintenance issues, handling lost and found items, and following safety and key control procedures. Gaylord Hotels emphasizes teamwork and is committed to equal opportunity employment, encouraging applications from individuals of all backgrounds, ensuring a supportive and equitable workplace environment.

By joining Gaylord Hotels as a Housekeeper, individuals become part of an industry-leading team that offers more than just a job. It is an opportunity to work within a respected global brand under Marriott International, cultivate meaningful guest interactions, and advance one’s career in hospitality. The company takes pride in its STAR culture that values thoughtful service, encourages personal growth, and fosters a welcoming community. In this role, employees can expect to engage in a variety of tasks that contribute directly to the comfort and satisfaction of guests, enabling them to experience the warm hospitality that Gaylord Hotels delivers. Whether new to housekeeping or building upon existing skills, this position is an excellent way to grow within a dynamic and supportive environment dedicated to excellence in hospitality.