Housekeeper, The Westin Buffalo

Delaware North Parks and Resorts is a globally recognized hospitality and food service company with a rich heritage of over 100 years. Known for its comprehensive and diverse operations, the company manages iconic locations including sports arenas, national parks, casinos, and premium hotels across the globe. One of its flagship properties is The Westin Buffalo, located in the heart of downtown Buffalo, New York. This luxury lifestyle hotel is part of Delaware North's extensive portfolio and stands out for its AAA Four Diamond rating since 2019. The Westin Buffalo offers guests well-appointed rooms, modern amenities like a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants: Patina 250 and Jake's Café. Operating within Delaware North's global headquarters building, The Westin Buffalo provides an upscale experience to visitors and a dynamic, welcoming workplace for its team members.

Delaware North is currently seeking dedicated full-time and part-time Housekeepers to join the housekeeping team at The Westin Buffalo. This role is integral to maintaining the hotel's high standards of cleanliness and guest satisfaction. Housekeepers will be responsible for ensuring that all public areas, guest rooms, and restrooms meet the meticulous cleanliness standards that uphold the hotel's reputation. This is a fast-paced position that demands attention to detail, efficiency, and the ability to work collaboratively within a supportive team environment. The working hours include days, evenings, weekends, holidays, and overtime as needed, providing flexibility for those seeking varied schedules.

As a Housekeeper at The Westin Buffalo, employees will play a vital role in enhancing the overall guest experience by maintaining pristine environments. Duties include thorough cleaning and sanitizing, replenishing supplies, managing waste disposal, performing routine inspections to ensure housekeeping standards are met, and assisting guests occasionally. Reporting maintenance issues and managing lost and found items are also part of the job responsibilities. The company supports career development through training and growth opportunities, including internal mobility within Delaware North’s expansive network of locations nationwide.

The position offers competitive pay in the range of $17.00 to $18.00 per hour along with a comprehensive benefits package. Team members at The Westin Buffalo also enjoy perks such as free shift meals, free parking, employee discounts at hotel restaurants, and generous Marriott travel discounts worldwide. Delaware North fosters a culture of inclusivity and equal opportunity, welcoming applicants from diverse backgrounds and committed to supporting employees’ professional journeys within the hospitality industry. Whether you are starting your career or looking to grow within a respected and established company, this Housekeeper role offers a promising and rewarding pathway at The Westin Buffalo.