Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Job Description
The Waymark, a Hilton Tapestry Collection hotel, is now assembling its opening team and inviting dedicated individuals to join as part of our housekeeping staff. The Waymark is a distinguished hotel brand under the Hilton Tapestry Collection, representing a unique blend of local character and appealing personality designed to deliver an authentic hospitality experience to every guest. As a member of the Hilton family, The Waymark benefits from worldwide recognition, high standards, and an approachable, vibrant atmosphere. Situated in a prime location, The Waymark offers guests a carefully curated experience that combines comfort, style, and exemplary service.
Joining The Waymark means becoming part of Concord Hospitality, a company known for its outstanding commitment to fostering a positive work culture and prioritizing the growth and well-being of its associates. Concord Hospitality is a national hotel management company with a stellar reputation for excellence, operating numerous properties across the United States. The company values its team members as their most significant assets and continuously strives to create a supportive workplace environment that recognizes hard work and nurtures career advancement opportunities.
The role of Housekeeping Associate is full-time and comes with competitive pay and an attractive benefits package, reflecting Concord Hospitality's dedication to valuing and rewarding its employees. The housekeeping team plays an essential role in maintaining the cleanliness, orderliness, and overall guest satisfaction within the hotel. This position requires a person who is detail-oriented, efficient, and proactive in delivering exceptional service that aligns with Hilton’s high standards as well as the unique identity of The Waymark.
As a Housekeeping Associate at The Waymark, you will be expected to clean and service assigned guest rooms promptly while adhering to hotel cleaning procedures and standards. In addition, you will be responsible for keeping your linen cart organized, stocked, and neat to facilitate smooth daily operations. Reporting maintenance concerns such as issues with fixtures, door locks, televisions, and HVAC systems is part of your duties, ensuring guest comfort and safety.
Security is paramount in this role. You will be responsible for the safekeeping of any equipment, keys, and cleaning supplies issued to you. Prompt and courteous responses to guest requests further underscore your critical role in creating a memorable stay, thereby directly contributing to guest satisfaction scores and repeat business.
Concord Hospitality recognizes and rewards its full-time associates with competitive wages and comprehensive benefits including health insurance, paid time off, and opportunities for professional development. The company believes in fostering a respectful and engaging work environment where every associate feels valued and empowered to excel in their position. If you are seeking a rewarding career in hospitality where your efforts are truly appreciated and you are provided with opportunities for growth, The Waymark under Concord Hospitality might be the perfect place to begin or continue your journey.
Joining The Waymark means becoming part of Concord Hospitality, a company known for its outstanding commitment to fostering a positive work culture and prioritizing the growth and well-being of its associates. Concord Hospitality is a national hotel management company with a stellar reputation for excellence, operating numerous properties across the United States. The company values its team members as their most significant assets and continuously strives to create a supportive workplace environment that recognizes hard work and nurtures career advancement opportunities.
The role of Housekeeping Associate is full-time and comes with competitive pay and an attractive benefits package, reflecting Concord Hospitality's dedication to valuing and rewarding its employees. The housekeeping team plays an essential role in maintaining the cleanliness, orderliness, and overall guest satisfaction within the hotel. This position requires a person who is detail-oriented, efficient, and proactive in delivering exceptional service that aligns with Hilton’s high standards as well as the unique identity of The Waymark.
As a Housekeeping Associate at The Waymark, you will be expected to clean and service assigned guest rooms promptly while adhering to hotel cleaning procedures and standards. In addition, you will be responsible for keeping your linen cart organized, stocked, and neat to facilitate smooth daily operations. Reporting maintenance concerns such as issues with fixtures, door locks, televisions, and HVAC systems is part of your duties, ensuring guest comfort and safety.
Security is paramount in this role. You will be responsible for the safekeeping of any equipment, keys, and cleaning supplies issued to you. Prompt and courteous responses to guest requests further underscore your critical role in creating a memorable stay, thereby directly contributing to guest satisfaction scores and repeat business.
Concord Hospitality recognizes and rewards its full-time associates with competitive wages and comprehensive benefits including health insurance, paid time off, and opportunities for professional development. The company believes in fostering a respectful and engaging work environment where every associate feels valued and empowered to excel in their position. If you are seeking a rewarding career in hospitality where your efforts are truly appreciated and you are provided with opportunities for growth, The Waymark under Concord Hospitality might be the perfect place to begin or continue your journey.
Job Requirements
- High school diploma or equivalent
- Ability to work full time
- Strong attention to detail
- Good physical health and stamina
- Ability to follow safety and cleaning procedures
- Reliable and punctual
- Ability to communicate clearly in English
Job Qualifications
- High school diploma or equivalent preferred
- Previous housekeeping or cleaning experience is an asset but not required
- Ability to communicate effectively in English
- Strong attention to detail and ability to work independently
- Good physical stamina and the ability to lift heavy items
- Basic knowledge of cleaning chemicals and supplies
- Customer service skills
Job Duties
- Cleaning and servicing assigned guest rooms in a timely and organized manner following procedures and hotel standards
- Keeping an organized linen cart that is neat well stocked and organized
- Reporting any areas within guest rooms that need attention such as fixtures door locks televisions HVAC
- Maintaining security of your equipment key and supplies issued to you
- Reporting lost and found articles to your supervisor
- Responding to guest requests in a friendly and timely manner
Job Criteria
Experience
No experience required
Job Location
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