Housekeeper - The Lodge (Full Time)

Salinas, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $19.41 - $22.83

Work Schedule

Standard Hours

Day Shifts

Benefits

competitive pay

Health Insurance

Retirement Plan

Employee Discounts

Golf privileges

Career development opportunities

Complimentary Meals

Job Description

Pebble Beach Company, headquartered in Pebble Beach, California, is renowned for owning and operating the world-famous Pebble Beach Resorts. These luxury resorts include The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. Alongside its properties, the company manages five highly acclaimed golf courses, including Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and The Hay, a short course designed by Tiger Woods. The company is also known for its scenic 17-Mile Drive, The Spa at Pebble Beach—Forbes Five-Star certified since 2014—Pebble Beach Golf Academy & Practice Facility, and a rich variety of culinary and retail experiences. It annually hosts prestigious events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine, and PURE Insurance Championship.

The role of Housekeeper at Pebble Beach Company is a critical position ensuring the highest quality cleaning services that meet the standards of a five-star, five-diamond operation. A successful candidate will be efficient and thorough, performing physically demanding tasks throughout their shift in a self-motivated and detail-oriented manner. The responsibilities include transferring linens and towels to guest rooms, folding and hanging towels, reassembling bedding, cleaning restrooms and guest rooms, vacuuming, reporting deficiencies, removing room service trays, and maintaining organized linen closets. The Housekeeper must also follow management’s room cleaning sequence, promptly report room status, maintain accurate daily records, and comply with all company and departmental safety and operational policies. Effective communication in English is essential to succeed in this role.

This position offers competitive pay ranging from $19.41 to $22.83 per hour plus service charges. Benefits provided through the Unite Here Union include health and retirement options. In addition to attractive remuneration, employees enjoy extensive perks such as discounts at all Pebble Beach restaurants, retail shops, and the Forbes Five Star Spa. Hotel discounts are available during select seasons, and employees gain access to world-famous golf courses with special privileges such as employee tee times, tournaments, and company club membership. Career growth is actively encouraged with ongoing learning and development opportunities, promotions, and transfers within the company. During shifts, employees receive complimentary meals in the Employee Dining Room. Union membership requires payment of applicable dues. Pebble Beach Company maintains a drug-free workplace, performs pre-employment substance abuse testing, and is proud to be an equal employment opportunity and affirmative action employer.

Job Requirements

High school diploma or equivalent preferred
Previous experience in housekeeping or cleaning preferred
Ability to perform physical tasks including lifting up to 15 lbs, bending, stretching, kneeling and standing for long shifts
Ability to communicate effectively in English
Ability to follow safety guidelines and use cleaning chemicals properly
Must be self-motivated and detail oriented
Flexibility to work various shifts including weekends and holidays

Job Qualifications

Ability to work efficiently and thoroughly, performing physical tasks for the entire shift
Familiarity with sanitation and cleaning standards critical
Ability to communicate clearly to staff, managers and guests
Previous housekeeping experience preferred
Basic literacy in English to read, write and communicate effectively
Ability to follow detailed instructions and work independently
Strong attention to detail and commitment to high cleanliness standards

Job Duties

Transfer linens, towels and other room amenity items from storage area to guest room and replenish as necessary
Fold and hang towels in restroom, re-assemble bedding, hang robes and pick up guest items off of floor
Mop and wipe down all mirrors and windows in guest rooms and clean restrooms including bathtubs, sinks, countertops, showers and floors
Vacuum assigned sleeping rooms daily and report any stains, rips or areas which may require deep cleaning to supervisor/manager
Report all room deficiencies requiring engineering assistance including broken lamps/lightbulbs, faulty sinks, broken furniture
Remove room service trays/dishes and empty liquids
Organize and maintain closets with linen and amenities, including lifting stacks of towels and linens
Follow instructions of management for room cleaning sequence
Notify Housekeeping office and turn in all lost and found items immediately
Maintain accurate record of tasks performed via daily log and properly communicate any challenges to manager immediately
Promptly report each room status after completion to assist and maintain a constant flow of rooms
Report all suspicious activities and emergencies immediately to Housekeeping office
Attend all departmental meetings as scheduled
Perform all duties according to quality standards in the Housekeeping manual
Maintain all guest rooms in assigned section with a minimum inspection score of 95%
Expediently follow through on priority room statuses and other immediate tasks
Comply with all Pebble Beach Company and departmental policies regarding safety, use of chemicals and equipment
Know, model and integrate Pebble Beach Company culture (mission, values and standards)