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Housekeeper Staybridge Suites Des Moines, IA

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $16.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Vacation pay
Holiday pay
Employee assistance program
Career growth opportunities
Reduced room rates
Same-day pay
flexible schedule
401(k)
employee discount
Life insurance
Parental leave
Referral program

Job Description

Hotel Equities is a multi-award-winning hotel development and hospitality management company renowned for its commitment to excellence and guest satisfaction. With a portfolio encompassing a diverse range of properties, Hotel Equities continues to set a high standard in the hospitality industry through innovative management strategies and a guest-centric approach. The company's dedication to quality service and operational efficiency has made it a respected leader in the hotel development sector, ensuring memorable experiences for guests and rewarding careers for employees.

The current opportunity at Hotel Equities is for an experienced and dedicated Housekeeper to join the team at Staybridge Suites in Des Moines, IA. This position plays a critical role in maintaining the cleanliness and appeal of guest rooms and public areas, directly influencing guest satisfaction and the overall reputation of the hotel. The Housekeeper is responsible for ensuring all rooms meet established standards of cleanliness and propriety, which helps maximize hotel revenues by encouraging repeat stays and positive reviews.

The role requires meticulous attention to detail and a thorough understanding of cleaning protocols, as well as the ability to operate various cleaning equipment safely and efficiently. Responsibilities include preparing guest rooms by cleaning windows, walls, furniture, bathrooms, and restocking amenities to create a welcoming environment. The position also involves maintaining cleaning carts and storerooms in an orderly fashion, which enhances work efficiency. The Housekeeper must be able to lift heavy objects and equipment, operate vacuums, and navigate the hotel while maintaining a friendly demeanor. Beyond cleaning, the role includes inspecting room equipment for functionality and reporting maintenance needs, thereby contributing to the safety and comfort of every guest.

In addition to routine housekeeping duties, the Housekeeper assists with laundry operations, ensuring linens are properly cleaned, pressed, and distributed. The role may also require cleaning patio or balcony areas and collaborating with other departments to support overall hotel performance. This is a physically demanding job that requires strength, stamina, and the ability to work flexible hours, including nights, weekends, and holidays.

Candidates must have a high school diploma or equivalent and possess experience with cleaning standards from notable hospitality brands such as Marriott, Hilton, IHG, or Wyndham. The ability to work efficiently with cleaning products and equipment and maintain focus in poorly lit areas is essential. Excellent communication skills and a passion for service are crucial, as the role involves regular interaction with guests and hotel staff. Hotel Equities offers a team-driven, values-based culture that promotes career growth and provides an array of benefits including competitive salary, medical and dental coverage, vacation and holiday pay, and more. This position provides a unique opportunity to contribute to a respected hospitality company while developing valuable skills and advancing one’s career in hotel management.

Job Requirements

  • High school diploma or secondary qualification or equivalent
  • experience with cleaning standards of major hotel brands
  • basic knowledge of general cleaning principles
  • ability to use cleaning products and operate standard cleaning equipment
  • vision to see minute debris and dirt in poorly lit areas
  • upper body strength to lift up to 50lbs continually throughout an 8 hour shift
  • finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift
  • ability to work with arms raised above head throughout an 8 hour shift
  • ability to maneuver fully loaded maid cart weighing up to 50lbs through hallways and into/out of closets during entire work day

Job Qualifications

  • High school diploma or equivalent
  • experience with Marriott, Hilton, IHG, Wyndham or similar cleaning standards
  • knowledge of general cleaning principles and use of cleaning products
  • ability to operate standard cleaning equipment
  • strong communication skills
  • ability to work flexible schedules including nights, weekends, and holidays
  • ability to lift and maneuver heavy equipment and furniture
  • attention to detail in cleanliness
  • ability to read and write for logging issues and requests

Job Duties

  • Cleans and prepares guest rooms and public areas
  • maintains cleaning carts and storerooms in an orderly fashion
  • cleans windows, doors, walls, closets, and fixtures
  • washes shower walls, tubs, toilets, mirrors, and sinks
  • replaces towels, soaps, and room amenities
  • washes hard floor areas by hand
  • dusts and polishes furniture and fixtures
  • strips and remakes beds with fresh linen
  • vacuums rooms and hallways
  • inspects door and window locks for safety
  • checks room equipment and reports maintenance needs
  • secures and maintains custody of equipment, keys, and supplies
  • assists laundry department with sorting and processing linens
  • cleans patio and balcony areas
  • provides assistance to other employees and departments

Job Criteria

Experience

No experience required


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