Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $17.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and development programs
friendly work environment
tip eligibility

Job Description

Marriott International, a globally renowned leader in the hospitality industry, is dedicated to delivering exceptional experiences to its guests. With a diverse portfolio of brands, Marriott International is known for its commitment to quality, innovation, and outstanding customer service. Among its distinguished brands is Courtyard by Marriott, a hotel chain specifically designed to cater to the needs of business travelers. Courtyard combines modern amenities, a welcoming atmosphere, and efficient service to create a memorable stay for guests whether they are traveling for business or leisure.

Located in Charlotte, North Carolina at 6023 Park South Drive, Courtyard by Marriott offers potential employees an exciting opportunity to be part of a dynamic team that strives to exceed guest expectations. The establishment fosters an inclusive and supportive work environment that values diversity and promotes growth. As an equal opportunity employer, Marriott International embraces individuals from various backgrounds, ensuring that every employee feels valued and empowered.

The role of Guest Environment Expert—Housekeeping at Courtyard is a full-time, non-management position primarily focused on maintaining the cleanliness and overall appearance of the hotel. This role offers a competitive pay rate ranging from $16.00 to $17.00 per hour and includes tip eligibility, making it a lucrative opportunity for those passionate about hospitality and guest service. The position typically involves day shifts with weekend availability preferred, catering to those who thrive in activity-filled work schedules.

Guest Environment Experts play a crucial role in shaping the guest experience by delivering a clean, safe, and welcoming environment. Their responsibilities extend beyond routine housekeeping tasks to include stocking carts, responding to guest requests, and ensuring that the hotel’s public spaces are pristine. This hands-on role requires physical stamina as individuals will be on their feet for extended periods, moving, lifting, carrying, pushing, and pulling objects up to 50 pounds without assistance.

The position demands adherence to company policies, maintenance of confidentiality, and upholding Marriott's high-quality standards. Guest Environment Experts are expected to demonstrate professionalism in their uniform, appearance, and communication at all times, as they are key representatives of the Courtyard brand. Safety in the workplace is also paramount, underscoring the importance of a vigilant and conscientious approach to all duties.

This role is ideal for individuals with 1-2 years of housekeeping experience who are eager to join a reputable hospitality company that offers career growth and the chance to be part of a global team. Courtyard by Marriott encourages employees to take pride in their work, continuously improve their skills, and contribute to an exceptional guest experience with enthusiasm and dedication. Joining the Courtyard team means becoming part of a passionate workforce committed to innovation, excellence, and mutual success.

Job Requirements

  • high school diploma or equivalent
  • 1-2 years of housekeeping experience preferred
  • ability to work day shifts
  • weekend availability preferred
  • ability to lift and carry objects up to 50 pounds
  • excellent communication skills
  • commitment to safety and quality standards

Job Qualifications

  • 1-2 years of housekeeping experience preferred
  • ability to work day shifts and weekends
  • strong communication skills
  • ability to stand, sit, or walk for extended periods
  • ability to lift and carry objects up to 50 pounds
  • professionalism in uniform and appearance
  • commitment to workplace safety

Job Duties

  • maintain cleanliness and appearance of guest rooms and public spaces
  • respond promptly to guest requests
  • stock housekeeping carts with necessary supplies
  • follow all safety and sanitation policies
  • communicate professionally with guests and team members
  • lift, carry, push, and pull objects weighing up to 50 pounds
  • adhere to company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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