Housekeeper Room Care - Hilton Garden Inn San Marcos

Kyle, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Competitive wages

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

long-term disability

401(k) program with company match

Tuition Assistance

discounted room rates

Training and Development

Job Description

Concord Hospitality is a renowned hotel management company committed to delivering exceptional guest experiences through its portfolio of hotels. Known for its vibrant company culture and dedication to associate growth, Concord Hospitality emphasizes an "Associate First" philosophy that fosters a supportive, diverse, and inclusive work environment. Built on the five cornerstones of Quality, Integrity, Community, Profitability, and Fun, the organization prioritizes high standards in hospitality services alongside professional development opportunities. Associates at Concord enjoy comprehensive training, career advancement programs, and a vibrant workplace culture that values each employee's contribution to the company’s success.

We are currently hiring Housekeepers to join our dedicated team. This role is key to maintaining the cleanliness and overall quality of our guest rooms, directly impacting guest satisfaction and hotel reputation. As a Housekeeper at Concord, you will be responsible for cleaning and servicing assigned guest rooms efficiently and according to established hotel standards and procedures. The job involves maintaining an organized and well-stocked linen cart, reporting maintenance issues within rooms, handling lost and found articles responsibly, and responding promptly and courteously to guest requests. You must be committed to safety, sanitation, and service excellence while working independently or cooperatively within a team.

Our Full-Time Housekeepers receive competitive wages and a comprehensive benefits package. This includes medical, dental, and vision insurance, life insurance, disability options, a 401(k) program with company match, tuition assistance, discounted room rates at Concord-managed hotels, and ample training and development opportunities. Concord Hospitality champions career advancement, giving employees the chance to grow within the company and build meaningful careers. Join us if you want to be part of a company that values its people and provides a fulfilling, stable, and respectful work environment. Experience the pride of being part of a team that proudly declares, "We Are Concord!"

Job Requirements

High school diploma or equivalent
Prior housekeeping or hospitality experience preferred
Ability to work flexible shifts including weekends and holidays
Physical capability to perform cleaning tasks and lift or carry supplies or equipment
Strong attention to detail and organizational skills
Ability to communicate effectively with guests and team members
Commitment to safety and sanitation protocols

Job Qualifications

Prior housekeeping or hospitality experience preferred
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Physical ability to perform cleaning tasks and lift or carry supplies or equipment
Flexibility to work varied shifts, including weekends and holidays
Commitment to safety, sanitation, and guest service standards

Job Duties

Clean and service assigned guest rooms in a timely and organized manner, following procedures and hotel standards
Keep an organized linen cart that is neat, well stocked, and orderly
Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, or HVAC systems
Maintain security of equipment, keys, and supplies issued to you
Report lost and found articles to your supervisor
Respond to guest requests in a friendly and timely manner