Housekeeper Room Care

Alexandria, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Competitive wages

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

long-term disability

401(k) program with company match

Tuition Assistance

discounted room rates

Training and development opportunities

Career advancement opportunities

Job Description

Concord Hospitality is a renowned hotel management company dedicated to delivering exceptional guest experiences across its portfolio of hotels. With a strong commitment to quality, integrity, and community, Concord Hospitality has built a reputation for excellence in the hospitality industry. The company believes deeply in supporting its associates by providing ample opportunities for career development, training, and advancement. Their culture, famously encapsulated by the phrase "We Are Concord," emphasizes fun, profitability, and fostering a welcoming and inclusive workplace where diversity thrives. Full-time associates benefit from competitive wages and a comprehensive benefits package, which includes medical, dental, and vision insurance, life insurance options, and a 401(k) program with company match.

The role of a Housekeeper at Concord Hospitality is vital to ensuring guests enjoy an impeccable and comfortable hotel stay. Housekeepers are responsible for cleaning and servicing assigned guest rooms efficiently and in accordance with established hotel standards and procedures. This involves maintaining a neat and well-stocked linen cart, reporting maintenance issues such as broken fixtures or non-functioning doors and electronics, securing all equipment and supplies issued to them, and promptly responding to guest requests with professionalism and friendliness. Their work has a direct impact on guest satisfaction and the overall reputation of the hotel, influencing whether guests choose to return. The position requires physical stamina for cleaning duties and the ability to work varied shifts, including weekends and holidays. Housekeepers embody Concord's commitment to safety, sanitation, and exemplary guest service. This role presents an excellent opportunity for individuals who are detail-oriented and motivated to grow their careers within a company that values and invests in its employees.

Job Requirements

High school diploma or equivalent preferred
Prior experience in housekeeping or hospitality preferred
Ability to perform physical tasks required for cleaning
Effective communication skills
Ability to work flexible hours including weekends and holidays
Commitment to maintaining safety and sanitation standards
Reliable and punctual work ethic

Job Qualifications

Prior housekeeping or hospitality experience preferred
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Physical ability to perform cleaning tasks and lift carry supplies or equipment
Flexibility to work varied shifts including weekends and holidays
Commitment to safety sanitation and guest service standards

Job Duties

Clean and service assigned guest rooms in a timely and organized manner following procedures and hotel standards
Keep an organized linen cart that is neat well stocked and orderly
Report any areas within guest rooms that need attention such as fixtures door locks televisions or HVAC systems
Maintain security of equipment keys and supplies issued
Report lost and found articles to supervisor
Respond to guest requests in a friendly and timely manner