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Housekeeper Room Care

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program with company match
Tuition Assistance
discounted room rates
Training and development opportunities

Job Description

Concord Hospitality is a renowned hospitality company known for its commitment to quality, integrity, community, and profitability. As a prominent player in the hotel industry, Concord manages a portfolio of properties that emphasize exceptional guest experiences and superior service standards. The company fosters an "Associate First" culture, promoting growth, diversity, and work-life balance. Their dedication to employee development and inclusion positions them as a great place to work for all individuals seeking long-term careers in hospitality.

We are currently seeking dedicated and detail-oriented Housekeepers to join our team. The Housekeeper role at Concord Hospitality is vital in ensuring that guest rooms meet the highest standards of cleanliness and comfort. The position requires cleaning and servicing assigned guest rooms in an organized and timely manner while adhering to established hotel procedures and standards. Housekeepers must maintain neat and well-stocked linen carts, report any maintenance issues, and ensure the security of the equipment and supplies issued to them. Friendly and prompt responses to guest requests are also a crucial part of this role.

This position is ideal for individuals who enjoy working as part of a team but can also take initiative independently. It demands physical stamina and flexibility to work varied shifts, including weekends and holidays. Housekeepers contribute directly to guest satisfaction and the overall reputation of the hotel by creating a welcoming and immaculate environment. Full-time associates benefit from competitive wages, comprehensive medical, dental, and vision insurance, life insurance, disability options, 401(k) program with company match, tuition assistance, discounted room rates at Concord-managed hotels, and ongoing training and development opportunities. Join Concord Hospitality and become part of a work culture that values quality, integrity, community, profitability, and, importantly, fun!

Job Requirements

  • High school diploma or equivalent
  • Prior experience in housekeeping or related hospitality roles
  • Ability to communicate effectively with guests and team members
  • Ability to stand, walk, bend, and lift for extended periods
  • Willingness to adhere to hotel safety and cleanliness policies
  • Availability to work flexible shifts including weekends and holidays

Job Qualifications

  • Prior housekeeping or hospitality experience preferred
  • Strong attention to detail and organizational skills
  • Ability to work independently and as part of a team
  • Physical ability to perform cleaning tasks and lift or carry supplies or equipment
  • Flexibility to work varied shifts including weekends and holidays
  • Commitment to safety, sanitation, and guest service standards

Job Duties

  • Clean and service assigned guest rooms in a timely and organized manner following procedures and hotel standards
  • Keep an organized linen cart that is neat, well stocked, and orderly
  • Report any areas within guest rooms that need attention such as fixtures, door locks, televisions, or HVAC systems
  • Maintain security of equipment, keys, and supplies issued
  • Report lost and found articles to supervisor
  • Respond to guest requests in a friendly and timely manner

Job Criteria

Experience

Mid Level (3-7 years)


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