Housekeeper Room Care

Raleigh, NC, USA|

Job Overview

Employment Type

Full-time

Benefits

competitive pay

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Job Description

Concord Hospitality is a renowned company in the hospitality industry, recognized for its dedication to providing excellent service, maintaining high standards, and fostering a positive work culture. The company operates hotels and resorts across various regions, offering quality accommodations and amenities to guests worldwide. Concord Hospitality strongly believes in career advancement opportunities and supports its employees through training and professional growth programs, making it an attractive employer within the hospitality sector. This company values its associates and consistently strives to create a welcoming environment where employees feel valued, respected, and motivated to perform their best. The organization’s commitment to employee development and satisfaction is reflected in its competitive pay packages and comprehensive benefits for full-time staff members. As a housekeeper at Concord Hospitality, you play a crucial role in ensuring guest rooms are clean, comfortable, and well-maintained, directly impacting the overall guest experience. Your attention to detail and dedication to maintaining hotel standards will help uphold the company's reputation for excellence. This role requires commitment, organizational skills, and a proactive approach to addressing guest needs and room maintenance issues. Additionally, housekeepers are expected to maintain the cleanliness and organization of linen carts, secure the issued equipment and supplies, and report any lost and found items properly. The ability to respond promptly and courteously to guest requests is also essential, as it contributes significantly to guest satisfaction and loyalty. Full-time housekeepers at Concord Hospitality benefit from competitive wages and a comprehensive benefits package, affirming the company's commitment to its workforce. If you are looking for a rewarding career in hospitality where your hard work is recognized and appreciated, Concord Hospitality offers an excellent platform for you to grow professionally and personally. Joining Concord Hospitality means you become part of a team that values respect, teamwork, and providing exceptional experiences to guests in a dynamic and supportive work environment. This position is perfect for individuals who want to contribute positively to guest comfort and hotel operations while advancing their hospitality career with a reputable and forward-thinking company.

Job Requirements

High school diploma or equivalent preferred
Previous housekeeping or cleaning experience preferred
Ability to work flexible hours, including weekends and holidays
Physical ability to stand, walk, bend and lift for extended periods
Basic English communication skills
Attention to detail and reliability

Job Qualifications

High school diploma or equivalent preferred
Prior housekeeping or cleaning experience is an asset
Ability to follow procedures and hotel standards
Good communication and interpersonal skills
Ability to work independently and as part of a team
Physical stamina to perform cleaning duties

Job Duties

Cleaning and servicing assigned guest rooms in a timely and organized manner
Keeping an organized linen cart that is neat, well stocked and organized
Reporting any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc
Maintaining security of your equipment, key and supplies issued to you
Reporting lost and found articles to your supervisor
Responding to guest requests in a friendly and timely manner