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Housekeeper Room Care

Job Overview

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Employment Type

Full-time
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Benefits

competitive pay
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career advancement opportunities
supportive work culture

Job Description

Concord Hospitality is a renowned company in the hospitality industry dedicated to providing exceptional service and fostering career growth opportunities for its associates. With a strong commitment to maintaining high standards and a positive work culture, Concord Hospitality stands out as an employer that values its employees and supports their professional development. The company operates a range of hotel properties that focus on guest comfort and satisfaction, emphasizing quality and organizational excellence. As a hospitality company, Concord Hospitality is devoted to creating an environment where its associates feel appreciated, recognized, and motivated to advance their careers, contributing actively to the company’s mission and guest experience.

This current opening is for the role of Housekeeper, a vital position within Concord Hospitality’s operational team. Housekeepers play a key role in upholding the company’s strict cleanliness and service standards, directly impacting guest satisfaction and the overall ambiance of the hotel. The position involves the thorough cleaning and servicing of guest rooms in a timely and systematic manner, strictly adhering to the established procedures and hotel protocols. In addition to the cleaning duties, housekeepers are responsible for maintaining a well-organized linen cart that is neat, fully stocked, and efficiently arranged to support smooth operations.

The role requires keen observation to identify and report any maintenance issues within guest rooms, including problems with fixtures, door locks, televisions, HVAC systems, and other amenities that affect the guest experience. Housekeepers must also ensure the security of all equipment, keys, and supplies assigned to them, exercising responsibility and accountability in their daily tasks. Furthermore, it is essential to report any lost and found items to supervisors promptly and to respond to guest requests in a friendly, professional, and timely manner, embodying the company’s commitment to excellent customer service.

Concord Hospitality offers a work culture that celebrates teamwork, integrity, and mutual respect. Full-time housekeepers receive competitive compensation paired with an attractive benefits package, reflecting the company’s dedication to the well-being of its workforce. The position presents an excellent opportunity for individuals seeking stable employment in the hospitality sector while gaining valuable experience and potential career advancement within a supportive company. If you are motivated by contributing to a welcoming and spotless environment for guests and desire to work in an organization that prioritizes your growth and recognition, this housekeeper role at Concord Hospitality could be the ideal fit.

Job Requirements

  • Ability to work standing for extended periods
  • capable of performing physical tasks such as lifting and bending
  • must be reliable and punctual
  • willingness to work various shifts including weekends and holidays
  • basic literacy and numeracy skills
  • authorization to work in the country

Job Qualifications

  • High school diploma or equivalent preferred
  • prior housekeeping or cleaning experience is a plus
  • ability to follow procedures and hotel standards
  • good communication skills
  • customer service orientation

Job Duties

  • Cleaning and servicing assigned guest rooms in a timely and organized manner
  • keeping an organized linen cart that is neat, well stocked and organized
  • report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc
  • maintaining security of your equipment, key and supplies issued to you
  • reporting lost and found articles to your supervisor
  • respond to guest requests in a friendly and timely manner

Job Criteria

Experience

No experience required


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