Housekeeper - Room Attendant

InnVentures is a dynamic hospitality company driven by an innovative and entrepreneurial spirit, known for building high-performing teams that achieve exceptional results. With over 75 hotels under management across more than 20 states, InnVentures works closely with some of the nation’s largest real estate investment trusts (REITs) and private real estate owners, as well as a significant portfolio of individual and family-owned hotels. Established over 40 years ago, InnVentures has developed proven strategies in management, development, and revenue optimization, establishing a trusted reputation for operating major hotel brands efficiently and effectively. The company’s culture emphasizes collaboration, innovation, and a commitment to guest satisfaction, making it a sought-after employer in the hospitality industry.

Residence Inn San Bernardino, CA, is a part of this esteemed portfolio, embodying the company’s mission to provide a home-like experience for travelers who often miss the comforts of home while on the road. The hotel focuses on delivering exceptional service and comfort, ensuring guests feel welcomed, relaxed, and cared for during their stay. The Housekeeping department is a vital part of this mission, as the team is responsible for maintaining the cleanliness and upkeep of guest rooms and public spaces in alignment with brand standards.

As a Housekeeper at Residence Inn San Bernardino, your role is integral to creating a positive and memorable guest experience. You will be responsible for cleaning and preparing guest rooms, including wiping surfaces, dusting, vacuuming, changing linens, making beds, and restocking supplies. Attention to detail and adherence to established cleaning protocols are essential to meet the company’s high standards. Additionally, Housekeepers are expected to clean bathrooms thoroughly, remove trash, and implement green practices to promote environmental responsibility.

The position also requires interacting with guests in a friendly and professional manner, assisting them as needed, and contributing to a welcoming atmosphere. Housekeepers work collaboratively with the maintenance team by reporting any damaged or missing items, helping to maintain the overall quality of the hotel environment. Teamwork and effective communication with other departments are encouraged to support the hotel's goals and ensure a smooth operation.

This role requires physical stamina and the ability to handle continuous movement, including bending, lifting, pushing, pulling, carrying items weighing up to 25 pounds, standing, walking for extended periods, and performing repetitive motions. Candidates should have basic verbal and written communication skills and be able to work weekends and holidays as needed.

Residence Inn San Bernardino offers a comprehensive benefits package to eligible employees designed to enhance their health, well-being, and financial security. Benefits include group insurance covering medical, dental, vision, and company-paid life insurance; paid time off; a company-matched 401(k) savings plan; and voluntary benefits such as short-term and long-term disability, accident coverage, critical illness protection, and flexible spending accounts. Additional perks include life enrichment programs, hotel benefits, employee assistance programs, leadership development opportunities, and the option to receive daily pay. These offerings reflect the company's commitment to supporting its workforce and fostering a positive and rewarding work environment.