Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
401k
Dental Insurance
Health Insurance
Holidays
sick leave
vacation
Job Description
Home2 Suites by Hilton located at 28400 Rancho California Rd, Temecula, CA, is part of the globally recognized Hilton brand known for its commitment to providing guests with comfortable, modern, and thoughtfully designed accommodations. Home2 Suites specializes in extended-stay lodging that blends contemporary style with essential amenities, catering to travelers seeking both convenience and quality in their temporary homes. The property boasts a blend of spacious suites with fully equipped kitchens, modern workspaces, and welcoming social areas that foster a community atmosphere.
Working as a Housekeeper / Room Attendant / Suite Attendant at Home2 Suites Temecula means playing an integral role in maintaining the high standard of cleanliness and guest satisfaction expected from the Hilton brand. This full-time position offers a comprehensive benefits package including 401k, dental insurance, health insurance, paid holidays, sick leave, and vacation benefits, underscoring the company’s investment in employee well-being and growth. Reporting to the Housekeeping Manager, the role requires attention to detail, a proactive attitude, and adherence to strict brand and safety standards to ensure each guestroom is impeccably cleaned and fully stocked.
The primary responsibility involves thoroughly cleaning assigned guest rooms according to brand standards, maintaining inventory of room supplies, and effectively communicating room status to supervisors. The Housekeeper also reports any maintenance issues, lost and found items, or any unusual circumstances that could impact guest experience. Safety is emphasized through proper handling of cleaning chemicals and adherence to key control procedures, ensuring a safe environment for both staff and guests. This role demands flexibility to work evenings, weekends, and holidays, and the physical ability to lift up to 25 pounds, climb stairs, and be mobile throughout the property.
In addition to cleaning tasks, the Housekeeper contributes to a positive work environment by maintaining professional grooming standards, assisting guests with requests, restocking housekeeping carts, and following emergency procedures. The position requires effective communication skills, practical problem-solving abilities, and a readiness to operate various cleaning equipment. There are no formal education requirements, making it an accessible opportunity for individuals who are diligent, reliable, and eager to be part of a hospitality team dedicated to excellence.
Overall, the Housekeeper / Room Attendant / Suite Attendant role at Home2 Suites Temecula is essential in delivering the brand promise of comfort, cleanliness, and exceptional guest service, supporting the property’s reputation and guests’ memorable stay experience.
Working as a Housekeeper / Room Attendant / Suite Attendant at Home2 Suites Temecula means playing an integral role in maintaining the high standard of cleanliness and guest satisfaction expected from the Hilton brand. This full-time position offers a comprehensive benefits package including 401k, dental insurance, health insurance, paid holidays, sick leave, and vacation benefits, underscoring the company’s investment in employee well-being and growth. Reporting to the Housekeeping Manager, the role requires attention to detail, a proactive attitude, and adherence to strict brand and safety standards to ensure each guestroom is impeccably cleaned and fully stocked.
The primary responsibility involves thoroughly cleaning assigned guest rooms according to brand standards, maintaining inventory of room supplies, and effectively communicating room status to supervisors. The Housekeeper also reports any maintenance issues, lost and found items, or any unusual circumstances that could impact guest experience. Safety is emphasized through proper handling of cleaning chemicals and adherence to key control procedures, ensuring a safe environment for both staff and guests. This role demands flexibility to work evenings, weekends, and holidays, and the physical ability to lift up to 25 pounds, climb stairs, and be mobile throughout the property.
In addition to cleaning tasks, the Housekeeper contributes to a positive work environment by maintaining professional grooming standards, assisting guests with requests, restocking housekeeping carts, and following emergency procedures. The position requires effective communication skills, practical problem-solving abilities, and a readiness to operate various cleaning equipment. There are no formal education requirements, making it an accessible opportunity for individuals who are diligent, reliable, and eager to be part of a hospitality team dedicated to excellence.
Overall, the Housekeeper / Room Attendant / Suite Attendant role at Home2 Suites Temecula is essential in delivering the brand promise of comfort, cleanliness, and exceptional guest service, supporting the property’s reputation and guests’ memorable stay experience.
Job Requirements
- No educational requirement
- Ability to operate cleaning equipment such as garbage disposal, vacuum cleaner, self-cleaning oven, icemaker, and dishwasher
- Ability to work flexible hours including evenings, weekends, and holidays
- Ability to lift up to 25 pounds
- Ability to climb four flights of stairs
- Ability to stoop and kneel for short periods of time
- Ability to communicate with guests and co-workers effectively
Job Qualifications
- No educational requirement
- Ability to operate cleaning equipment such as garbage disposal, vacuum cleaner, self-cleaning oven, icemaker, and dishwasher
- Knowledge of proper cleaning agent handling and safety procedures
- Ability to understand the proper use of equipment and chemicals and verbal instructions
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to work flexible hours including evenings, weekends, and holidays
- Able to communicate effectively with guests, co-workers, and supervisors
Job Duties
- Thoroughly cleans all assigned rooms within prescribed brand standard guidelines
- Maintains the inventory of every item placed in guestrooms
- Communicates status of cleaned rooms to housekeeping supervisor
- Reports any lost and found items to the housekeeping supervisor immediately, listing the room number or area where the item was found
- Reports any damaged or missing items to maintenance and the housekeeping supervisor
- Reports exceptional and/or unusual circumstances, such as no luggage in a stay-over room, sleep-outs, damage in the rooms, etc. to the housekeeping supervisor
- Uses all authorized cleaning agents properly and safely
- Follows proper key control procedures
- Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with guests, clients, co-workers, and management
- Follows proper handling procedures for dirty rags/linens
- Restocks and maintain housekeeping cart
- Assists guests with questions and requests
- Adheres to proper grooming and dress codes for the department
- Able to carry out hotel emergency procedures
- Performs all other duties as directed, developed, or assigned
- Arrives for assigned shift on time
Job Criteria
Experience
No experience required
Job Location
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