Housekeeper - Room Attendant

Sonesta International Hotels is a prominent leader in the hospitality industry, ranked as the 8th largest hotel company in the United States and expanding rapidly. With a diverse portfolio featuring a unique blend of full-service and focused hotels, Sonesta operates over 1,000 properties across eight countries. These properties encompass owned, managed, and franchised hotels located in major cities, providing guests with convenient access to top destinations worldwide. Sonesta is committed to delivering exceptional service driven by a passion for hospitality, loyalty to guests and employees, and creating memorable experiences that foster genuine connections. This approach underpins the company's brand promise and mission to ensure every stay meets the highest standards of quality and guest satisfaction.

The role of Room Attendant (RA) at Sonesta International Hotels is an essential position within the Housekeeping Management Team responsible for maintaining cleanliness and order in guest rooms and public spaces. This role supports the overall guest experience by adhering strictly to Sonesta's time, product, and placement standards to ensure total guest satisfaction. Room Attendants may also be assigned to commercial laundry facilities, where they handle a variety of duties related to linen cleaning and inventory management. The position requires a combination of physical stamina, attention to detail, and commitment to excellent service. The role demands readiness to work mornings, evenings, weekends, and holidays to meet the operational needs of the hotel.

As a Room Attendant, individuals will engage directly with guests, representing Sonesta’s core value of hospitality excellence. The position involves cleaning tasks including making beds, dusting, vacuuming, sanitizing bathrooms, and managing trash removal. Attendants may also clean kitchen amenities such as refrigerators, microwaves, and coffee makers within rooms. Accurate communication with supervisors is vital, especially to report rooms that cannot be serviced or require repair, ensuring smooth operational flow. In laundry assignments, the RA is tasked with monitoring supplies, operating washers and dryers, folding linens, inspecting for damage, and reporting any issues to supervisors.

This role is ideal for candidates who enjoy working in a dynamic hotel environment and who value teamwork, quality service, and maintaining a welcoming atmosphere for guests. Sonesta supports its employees with comprehensive benefits and a family-friendly environment that fosters career growth and personal development. The company values diversity and inclusion, welcoming applicants from diverse backgrounds to contribute to their vibrant team. Sonesta’s commitment to equal opportunity employment ensures that all qualified applicants receive fair consideration. Overall, a Room Attendant at Sonesta International Hotels plays a critical role in upholding the brand’s reputation for superior hospitality and helping guests enjoy a comfortable and memorable stay.