Housekeeper Room Attendant

The Ritz-Carlton New Orleans is a premier luxury hotel located at 921 Canal Street in the vibrant city of New Orleans, Louisiana. Known for its exceptional hospitality and commitment to providing unmatched guest experiences, this renowned establishment is part of the prestigious Marriott International portfolio. The Ritz-Carlton brand is synonymous with luxury, elegance, and impeccable service standards. With over 100 award-winning properties globally, The Ritz-Carlton Hotel Company has set the gold standard in luxury hospitality and consistently delivers memorable stays to guests from around the world. Choosing to work with The Ritz-Carlton means becoming part of a legacy that values diversity, inclusion, and employee empowerment. Marriott International is committed to equal employment opportunities and fosters a workplace culture that respects and celebrates the unique backgrounds and talents of its associates. At The Ritz-Carlton New Orleans, employees are motivated and supported to be their best selves, both personally and professionally, while contributing to a rich team environment that values creativity, compassion, and thoughtful service.

Joining The Ritz-Carlton New Orleans as a Guest Environment Expert offers a unique opportunity to be an integral part of the guest journey by ensuring the hotel maintains its high standards of cleanliness and ambiance throughout the property. This full-time, non-management role is pivotal in creating a guest experience that goes beyond simply providing a clean room. Guest Environment Experts are skilled professionals responsible for maintaining the appearance and cleanliness of the entire hotel, including guest rooms, public spaces, and other areas as needed. Beyond routine cleaning duties, they actively engage in fulfilling guest requests and managing housekeeping carts and supplies. The role demands a hands-on approach to work and excellent physical stamina, including the ability to stand, walk, carry, push, pull, and move objects weighing up to 50 pounds without assistance.

Success in this role requires a commitment to safety, professionalism, and the highest quality standards. Guest Environment Experts must follow all company policies and procedures, maintain confidentiality, and present themselves with a professional appearance at all times. The Ritz-Carlton culture revolves around its renowned "Gold Standards," which include the Employee Promise, Credo, and Service Values—all guiding principles designed to inspire associates to deliver exceptional service that exceeds guest expectations. By upholding these standards, Guest Environment Experts contribute to the hotel's reputation as a global leader in luxury hospitality. Working at The Ritz-Carlton New Orleans means embracing a career filled with meaningful interactions, continuous learning, and the chance to be recognized as part of an elite team dedicated to excellence in every aspect of guest care.