Job Overview
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401k program with company match
Tuition Reimbursement
Employee Stock Purchase Program
Job Description
Hilton Grand Vacations is a renowned hospitality company specializing in vacation ownership and resort management. The company offers exceptional vacation experiences across a network of resorts located in some of the most desirable destinations worldwide. Hilton Grand Vacations prides itself on delivering outstanding guest services, innovative amenities, and a welcoming atmosphere that promotes relaxation and enjoyment for all visitors.
One of Hilton Grand Vacations' premier properties is the Cancun Resort located in Las Vegas, which features 446 exquisitely designed units including spacious villas and luxurious penthouse suites. This resort offers a variety of amenities such as a cascading waterfall, four exciting water slides, a grand swimming pool, and a poolside cafe, perfect for family fun and entertainment. Additionally, the resort provides a comprehensive range of spa services designed to help guests unwind and rejuvenate.
The company culture at Hilton Grand Vacations emphasizes creating memorable experiences by delivering inspired hospitality. They foster an exciting and positive work environment where employees are encouraged to help guests enjoy life to the fullest by enabling them to explore new destinations and reconnect with their loved ones. Hilton Grand Vacations is committed to supporting employee growth and offers numerous opportunities for career advancement and personal development.
The Housekeeper position at the Cancun Resort Las Vegas is a fantastic opportunity for individuals passionate about hospitality and guest satisfaction. This role is crucial in maintaining the high standards of cleanliness and room presentation expected by Hilton Grand Vacations guests. Housekeepers are responsible for ensuring that guest rooms are prepared impeccably, contributing to a welcoming and comfortable environment.
This full-time position involves working directly in guest-facing environments, requiring effective communication skills and a professional demeanor when interacting with owners, guests, and team members. The role demands attention to detail, prompt reporting of any damages or maintenance issues, and adherence to safety protocols when handling housekeeping equipment and supplies.
The company values flexibility, requiring availability on weekends and holidays to meet the operational needs of the resort. Candidates with prior housekeeping or cleaning experience, strong customer service skills, and excellent organizational abilities are encouraged to apply. Hilton Grand Vacations offers competitive compensation and a rich benefits package that includes health care options, paid time off, employee recognition programs, and more.
Joining Hilton Grand Vacations means becoming part of a dynamic team dedicated to making someone's day, every day. This role provides an excellent platform for personal growth and career progression within a respected and expanding hospitality company that values diversity, inclusion, and employee well-being.
One of Hilton Grand Vacations' premier properties is the Cancun Resort located in Las Vegas, which features 446 exquisitely designed units including spacious villas and luxurious penthouse suites. This resort offers a variety of amenities such as a cascading waterfall, four exciting water slides, a grand swimming pool, and a poolside cafe, perfect for family fun and entertainment. Additionally, the resort provides a comprehensive range of spa services designed to help guests unwind and rejuvenate.
The company culture at Hilton Grand Vacations emphasizes creating memorable experiences by delivering inspired hospitality. They foster an exciting and positive work environment where employees are encouraged to help guests enjoy life to the fullest by enabling them to explore new destinations and reconnect with their loved ones. Hilton Grand Vacations is committed to supporting employee growth and offers numerous opportunities for career advancement and personal development.
The Housekeeper position at the Cancun Resort Las Vegas is a fantastic opportunity for individuals passionate about hospitality and guest satisfaction. This role is crucial in maintaining the high standards of cleanliness and room presentation expected by Hilton Grand Vacations guests. Housekeepers are responsible for ensuring that guest rooms are prepared impeccably, contributing to a welcoming and comfortable environment.
This full-time position involves working directly in guest-facing environments, requiring effective communication skills and a professional demeanor when interacting with owners, guests, and team members. The role demands attention to detail, prompt reporting of any damages or maintenance issues, and adherence to safety protocols when handling housekeeping equipment and supplies.
The company values flexibility, requiring availability on weekends and holidays to meet the operational needs of the resort. Candidates with prior housekeeping or cleaning experience, strong customer service skills, and excellent organizational abilities are encouraged to apply. Hilton Grand Vacations offers competitive compensation and a rich benefits package that includes health care options, paid time off, employee recognition programs, and more.
Joining Hilton Grand Vacations means becoming part of a dynamic team dedicated to making someone's day, every day. This role provides an excellent platform for personal growth and career progression within a respected and expanding hospitality company that values diversity, inclusion, and employee well-being.
Job Requirements
- Previous experience in housekeeping, cleaning, or a similar role
- Strong customer service skills
- Excellent organizational and time management abilities
- Flexibility to work weekends and holidays
- Ability to communicate effectively and professionally
- Physical ability to perform housekeeping tasks
- Willingness to follow safety procedures and guidelines
Job Qualifications
- Previous experience in housekeeping, cleaning, or a similar role
- Strong customer service skills with a focus on creating positive guest experiences
- Excellent organizational and time management abilities to handle multiple tasks efficiently
- Ability to work well in a team environment
- Effective communication skills
- Demonstrated reliability and professionalism
- Flexibility to work weekends and holidays
Job Duties
- Communicate effectively and professionally with owners, guests, and team members
- Ensure owner and guest satisfaction and actively deliver inspired hospitality
- Prepare guest rooms according to Hilton Grand Vacations standards of cleanliness and room presentation
- Promptly report any damages, maintenance issues, or disturbances in Synergy
- Address guest requests and complaints with patience, courtesy, and professionalism
- Ensure proper care, maintenance, and safe operation of all housekeeping equipment and tools
- Monitor and maintain inventory of housekeeping supplies and tools to support efficient operations
- Perform all work in a safe manner
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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