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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.50
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
voluntary benefits
Job Description
TouchPoint is a dedicated division of Compass Healthcare, committed to serving a vital role within the healthcare hospitality industry. Operating primarily within Ascension Health hospitals, TouchPoint specializes in providing exceptional support services to enhance the patient, family, and visitor experience. Based in Indianapolis, Indiana, TouchPoint drives its mission to offer hospitality that promotes comfort, safety, and care through skilled and compassionate staff. At the core of TouchPoint’s service philosophy is the commitment to create moments that matter, ensuring that every interaction contributes positively to the healing environment. The company highly values collaboration, empowering employees to grow professionally while maintaining a... Show More
Job Requirements
- High school diploma or equivalent
- previous supervisory experience required
- ability to work full-time including every other weekend and holidays
- ability to stand and walk for extended periods
- good communication skills
- ability to handle physical cleaning tasks
- willingness to comply with company policies and drug-free workplace
- legal authorization to work in the U.S.
Job Qualifications
- Previous supervisory experience in housekeeping or related field
- strong leadership and organizational skills
- effective communication and customer service abilities
- ability to train and motivate a team
- knowledge of cleaning procedures and safety standards
- high school diploma or equivalent
- ability to handle multiple tasks in a fast-paced environment
Job Duties
- Supervises housekeeping staff to ensure procedures meet unit standards
- trains assigned staff and conducts performance inspections
- manages staff scheduling, attendance, and shift coverage
- resolves guest complaints to ensure satisfaction
- prepares and distributes assignment sheets with updated priorities
- maintains security of keys, radios, and beepers
- inspects equipment and cleanliness to uphold service standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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