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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Work Schedule
Rotating Shifts
Standard Hours
Day Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services, a division of Compass Healthcare, is dedicated to providing exceptional hospitality services within Ascension Health hospitals across the United States. Compass Healthcare is part of Compass Group, a leading foodservice and support services company renowned for its commitment to quality, integrity, and community impact. TouchPoint specializes in creating welcoming and comfortable environments for patients, families, and visitors by delivering top-notch housekeeping, patient support, and food services. Their mission centers on hospitality excellence, support for health and healing, and fostering a collaborative and inclusive workplace where associates can thrive, grow, and make a meaningful difference.\n\nThe Housekeeper Lead position... Show More
Job Requirements
- High school diploma or equivalent
- prior housekeeping experience preferred
- prior leadership experience preferred
- ability to work full time Monday through Friday with rotating weekends
- ability to supervise and train staff
- ability to perform physical tasks related to housekeeping
- strong communication skills
Job Qualifications
- Prior housekeeping experience
- leadership experience in a similar role
- strong attention to detail
- customer service skills
- ability to document and resolve complaints
- ability to train and supervise staff
- effective communication skills
Job Duties
- Supervises housekeeping staff to ensure standards are met
- trains and inspects staff performance
- provides quality service with attention to detail
- manages staff attendance and documents absences
- resolves guest complaints to ensure satisfaction
- coordinates staff breaks and assignments
- maintains equipment and supply readiness
- conducts staff training sessions
- contributes to a professional team environment
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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