Housekeeper I Rooms - Hilton Hawaiian Village Waikiki Beach Resort

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $26.36 - $32.95
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Stock Purchase Program
Travel Discounts
Paid parental leave

Job Description

Hilton Hawaiian Village Waikiki Beach Resort is an iconic and premier destination located on 22 acres along Waikiki's broadest stretch of sand in Honolulu, Hawaii. With 2,860 rooms, 17 diverse food and beverage outlets, and over 150,000 square feet of function space, Hilton Hawaiian Village is a leader in the hospitality industry, catering to business meetings, special events, and leisure travelers from around the globe. The resort is famous for its exceptional guest experiences, award-winning workplace culture, and an emphasis on community and environmental responsibility. As a global brand, Hilton has a commitment to filling the earth with the light and warmth of hospitality, creating an environment where guests and employees alike thrive. The company has been recognized repeatedly on the World’s Best Workplaces list by Great Place to Work and Fortune, reflecting its focus on fostering an inclusive, supportive, and career-enriching environment for its team members.

Joining the Hilton Hawaiian Village Waikiki Beach Resort team as a Housekeeper means becoming part of a dynamic work culture where every day provides the opportunity to spread warmth and exceptional service to thousands of guests. In this role, housekeepers are not only responsible for maintaining impeccable cleanliness standards but are also ambassadors of hospitality, ensuring each guest's experience is memorable and comforting. The position requires full availability, including overnight shifts, weekends, and holidays, emphasizing the energetic and dedicated nature of the hospitality environment at Hilton.

Housekeepers at Hilton Hawaiian Village take pride in their work, cleaning and tidying guest rooms with attention to detail such as making beds, cleaning bathrooms, dusting, vacuuming, and performing deep cleaning as necessary. They replenish linens and guest essentials, manage housekeeping supplies efficiently, and promptly respond to guest requests, all to ensure a seamless stay. The role also involves managing waste disposal responsibly, adhering to environmental policies, and contributing to the resort's sustainability efforts.

This is a full-time hourly position with an initial pay rate of $26.36, which increases to $32.95 after 18 months of employment. Hilton’s dedication to its staff’s growth means there are numerous career advancement opportunities and extensive benefits. Employees gain access to exceptional travel perks through the Go Hilton Travel Discount program, allowing deeply discounted stays at Hilton properties worldwide along with stock purchase opportunities that enable team members to invest in the company. The resort also offers paid parental leave, caregiving and crisis support, mental health resources, generous paid time off, and comprehensive health and welfare benefits including dental and vision coverage.

At Hilton, core values guide everything from daily duties to long-term professional development. These values focus on acting with integrity, inspiring leadership, teamwork, accountability, and a sense of urgency to deliver excellence. By fostering these ideals, Hilton ensures an atmosphere where housekeepers can thrive personally and professionally while making a positive impact on guests’ experiences.

If you are passionate about hospitality and ready to embrace a rewarding career in a world-class resort setting, this housekeeper position at Hilton Hawaiian Village Waikiki Beach Resort is an opportunity to join a respected leader in the travel and leisure industry. Work alongside a team that values your contributions and invest in your future as you help create lasting memories for visitors from around the world.

Job Requirements

  • Ability to perform physical tasks related to housekeeping such as lifting bending and standing for extended periods
  • Full availability including overnight shifts weekends and holidays
  • Positive attitude and commitment to delivering exceptional guest service
  • Ability to follow instructions and work independently
  • Basic English language proficiency
  • Compliance with Hilton’s core values of integrity leadership teamwork ownership and urgency
  • Eligibility to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in housekeeping or hospitality is advantageous but not required
  • Strong attention to detail and commitment to cleanliness
  • Good communication skills to interact with guests and team members
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Reliability and punctuality with a professional attitude
  • Willingness to work flexible hours including nights weekends and holidays

Job Duties

  • Keep guest rooms spotless by cleaning and tidying assigned rooms including making beds cleaning bathrooms dusting vacuuming and performing deep cleaning tasks as needed
  • Replenish linens towels and guest essentials as necessary
  • Stock maintain and transport the housekeeping supply cart daily
  • Respond promptly and courteously to guest requests
  • Dispose of trash and recyclables in designated areas
  • Collaborate with team members to ensure timely completion of cleaning tasks
  • Adhere to all safety and hygiene standards during cleaning procedures

Job Criteria

Experience

No experience required


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