Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $22.02 - $27.53
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Marriott Vacations Worldwide is a distinguished global hospitality company known for its commitment to providing exceptional vacation experiences and maintaining the highest standards in hospitality services. With a rich legacy and a strong presence in the vacation ownership and timeshare industry, Marriott Vacations Worldwide offers a diverse range of vacation properties and services that cater to travelers seeking comfort, luxury, and memorable stays. The company operates with a focus on delivering excellent customer service, fostering inclusivity, and ensuring guest satisfaction across all its locations worldwide. Marriott Vacations Worldwide is recognized for its dedication to employee development, inclusivity, and maintaining a supportive work environment that embodies the company's core values.
This particular role is integral to the housekeeping department within the hotel segment of Marriott Vacations Worldwide. The position focuses on ensuring that all guest rooms, bathrooms, and related areas are maintained to the highest cleanliness and hygiene standards, as set by the Executive Housekeeper. It requires a team member who embraces the Aloha Spirit—an embodiment of warmth, friendliness, and respect towards guests—delivering service that not only meets but anticipates the needs of guests. The role is hourly compensated, with pay ranging from $22.02 to $27.53, reflecting the candidate's experience and skill level.
As a housekeeper, the individual will be responsible for cleaning and sanitizing all assigned areas, including rooms, bathrooms, and kitchens, replenishing supplies and amenities according to hotel protocols, and maintaining orderliness of linen closets and carts. The role demands vigilance in reporting any irregularities or suspicious situations to supervisors and management, ensuring the safety and security of both guests and the property. Additionally, the housekeeper will be expected to communicate effectively with guests, addressing inquiries and resolving complaints with courtesy and professionalism.
The position requires physical stamina as it involves frequent walking, bending, stooping, lifting, and other movements necessary for thorough cleaning and maintenance. A strong knowledge of safety procedures, including the use of Personal Protective Equipment (PPE), is essential to comply with OSHA regulations and ensure a safe working environment. Effective communication skills and the ability to work efficiently under deadline pressure are important competencies for success in this role.
Candidates applying for this role should have adaptable experience within a hotel or housekeeping environment, demonstrating the ability to uphold the stringent standards of Marriott Vacations Worldwide. While no specific licenses or certificates are mandatory, the company expects all team members to maintain a neat and well-groomed appearance in alignment with prescribed grooming standards. The role fosters a hospitable atmosphere, aligning with the hospitality industry's operational requirements of seven days a week and around-the-clock service, ensuring guests always receive a welcoming and clean environment during their stay. Marriott Vacations Worldwide is committed to equal opportunity employment, embracing diversity and sustaining an inclusive culture for all employees.
This particular role is integral to the housekeeping department within the hotel segment of Marriott Vacations Worldwide. The position focuses on ensuring that all guest rooms, bathrooms, and related areas are maintained to the highest cleanliness and hygiene standards, as set by the Executive Housekeeper. It requires a team member who embraces the Aloha Spirit—an embodiment of warmth, friendliness, and respect towards guests—delivering service that not only meets but anticipates the needs of guests. The role is hourly compensated, with pay ranging from $22.02 to $27.53, reflecting the candidate's experience and skill level.
As a housekeeper, the individual will be responsible for cleaning and sanitizing all assigned areas, including rooms, bathrooms, and kitchens, replenishing supplies and amenities according to hotel protocols, and maintaining orderliness of linen closets and carts. The role demands vigilance in reporting any irregularities or suspicious situations to supervisors and management, ensuring the safety and security of both guests and the property. Additionally, the housekeeper will be expected to communicate effectively with guests, addressing inquiries and resolving complaints with courtesy and professionalism.
The position requires physical stamina as it involves frequent walking, bending, stooping, lifting, and other movements necessary for thorough cleaning and maintenance. A strong knowledge of safety procedures, including the use of Personal Protective Equipment (PPE), is essential to comply with OSHA regulations and ensure a safe working environment. Effective communication skills and the ability to work efficiently under deadline pressure are important competencies for success in this role.
Candidates applying for this role should have adaptable experience within a hotel or housekeeping environment, demonstrating the ability to uphold the stringent standards of Marriott Vacations Worldwide. While no specific licenses or certificates are mandatory, the company expects all team members to maintain a neat and well-groomed appearance in alignment with prescribed grooming standards. The role fosters a hospitable atmosphere, aligning with the hospitality industry's operational requirements of seven days a week and around-the-clock service, ensuring guests always receive a welcoming and clean environment during their stay. Marriott Vacations Worldwide is committed to equal opportunity employment, embracing diversity and sustaining an inclusive culture for all employees.
Job Requirements
- High school diploma or equivalent
- adaptable experience within hotel and/or housekeeping field
- ability to follow detailed cleaning procedures and hotel standards
- physical ability to perform frequent walking, bending, stooping, lifting up to 35 pounds
- excellent oral and written English communication skills
- ability to work well under deadline pressure
- ability to maintain neat, clean, and well-groomed appearance
- willingness to comply with OSHA safety requirements including use of PPE
Job Qualifications
- Adaptable experience within hotel and/or housekeeping field
- excellent oral and written English communication skills
- ability to communicate effectively with management
- excellent organization skills
- ability to work well under deadline pressure
Job Duties
- Clean and sanitize all assigned rooms and bathrooms/kitchens
- clean guest room windows and balcony to hotel standards
- replace all amenities and linens according to hotel standards
- keep cart and linen closets clean and orderly
- report irregularities or suspicious circumstances on the guest floors
- notify manager of discrepancies such as vacant rooms
- turn in lost and found items as per department standard
- use equipment and supplies in an appropriate and professional manner
- complete special cleaning projects
- follow the designated sequence of room assignments
- greet guests in a friendly and courteous manner
- satisfy guest requests for information and service
- communicate guest complaints to supervisor
- report items of great value left unsecured in hallways and guest rooms to management
- maintain guest confidence, privacy, and security of guests, guest rooms and their belongings
- perform additional duties and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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