Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $22.02
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities

Job Description

Marriott Vacations Worldwide is a leading hospitality company renowned for providing exceptional vacation experiences across the globe. With a diverse portfolio of resorts and vacation ownership options, the company prides itself on delivering outstanding guest services, comfort, and quality. Marriott Vacations Worldwide emphasizes a culture of inclusivity and diversity, fostering an environment where employees are valued and can thrive in their careers. The company upholds the highest standards in hospitality, consistently aiming to exceed guests' expectations through dedicated teamwork and attention to detail.

The role of a Housekeeper at Marriott Vacations Worldwide offers an exciting opportunity for individuals passionate about maintaining cleanliness and ensuring guest satisfaction through meticulous care and service. This position is essential in upholding the company’s standards of hygiene, comfort, and presentation throughout the resort premises. The Housekeeper will be responsible for cleaning and sanitizing guest rooms and public areas, managing amenities and supplies, and contributing to the overall smooth operation of the housekeeping department. Working closely with the Executive Housekeeper and Housekeeping Supervisor, this role demands a proactive approach to identifying maintenance needs, reporting irregularities, and responding to guest requests promptly and courteously.

Employees in this role embody the 'Aloha Spirit,' ensuring that every guest feels welcomed and valued. The compensation for this role ranges from $22.02 to $27.53 per hour, reflecting the company’s commitment to recognizing talent and hard work fairly. Marriott Vacations Worldwide seeks individuals who not only meet the skill and physical requirements but also embrace hospitality as a service-driven profession. The Housekeeper’s duties extend beyond cleaning tasks to include active communication with management, adherence to safety practices including the use of personal protective equipment, and maintaining guest privacy and security.

Marriott Vacations Worldwide places a strong emphasis on physical endurance and capability, as this role involves frequent walking, bending, stooping, and lifting of items weighing up to 35 pounds. The company also values excellent communication skills, organizational abilities, and the capacity to work effectively under pressure. No specific licenses or certificates are required for this position, making it accessible for individuals who are adaptable and motivated to build a career within the dynamic hospitality industry. The company’s grooming standards ensure that employees maintain a professional and clean appearance, further enhancing the guest experience.

This position offers room for growth and development within the organization, as Marriott Vacations Worldwide continues to expand and innovate in the vacation ownership sector. Employees are expected to contribute positively to team efforts and embrace the company’s commitment to diversity and inclusion. By joining Marriott Vacations Worldwide as a Housekeeper, individuals become part of a reputable global brand dedicated to exceptional service, integrity, and professional excellence.

Job Requirements

  • Adaptable experience within hotel and/or housekeeping field
  • Excellent oral and written English communication skills
  • Ability to communicate effectively with management
  • Excellent organization skills
  • Ability to work well under deadline pressure
  • Ability to lift up to 35 pounds
  • Maintain neat, clean and well-groomed appearance
  • Willingness to stand, bend, stoop, and walk frequently
  • No licenses or certificates required

Job Qualifications

  • Adaptable experience within hotel and/or housekeeping field
  • Excellent oral and written English communication skills
  • Ability to communicate effectively with management
  • Excellent organization skills
  • Ability to work well under deadline pressure

Job Duties

  • Cleans and sanitizes all assigned rooms and bathrooms/kitchens
  • Clean guest room windows and balcony to hotel standards
  • Replaces all amenities and linens according to hotel standards
  • Keeps cart and linen closets clean and orderly
  • Reports irregularities or suspicious circumstances on the guest floors
  • Notifies manager of discrepancies such as vacant rooms
  • Turns in lost and found items as per department standard
  • Uses equipment and supplies in an appropriate and professional manner
  • Completes special cleaning projects
  • Follows the designated sequence of room assignments
  • Greets guests in a friendly and courteous manner
  • Satisfies guest requests for information and service
  • Communicates guest complaints to supervisor
  • Reports items of great value left unsecured in hallways and guest rooms to management
  • Maintain guest confidence, privacy, and security of guests, guest rooms and their belongings
  • Performs additional duties and responsibilities as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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