Housekeeper - Hyatt Place Downtown Tulsa

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and Development

Job Description

Hyatt Place Downtown Tulsa is a contemporary hotel located in the heart of Tulsa, offering a blend of comfort, convenience, and modern amenities for both business and leisure travelers. Known for its vibrant hospitality and exceptional guest service, Hyatt Place focuses on creating a welcoming environment with spacious suites, state-of-the-art facilities, and attentive staff to meet the diverse needs of its guests. As a part of the globally recognized Hyatt Hotels Corporation, Hyatt Place Downtown Tulsa upholds the high standards and brand reputation that Hyatt is known for, making it a desirable employer in the hospitality industry.

The hotel is currently seeking dedicated and enthusiastic Housekeepers to join their Housekeeping Team. This role is essential for maintaining the cleanliness and overall appearance of guest suites and public areas, ensuring each room meets the highest standards of hygiene and guest satisfaction. Housekeepers at Hyatt Place Downtown Tulsa play a critical role in the day-to-day operations, supporting the Executive Housekeeper and Housekeeping Supervisor by performing a variety of cleaning functions efficiently and effectively.

The Housekeeper is responsible for preparing cleaning supplies, setting up housekeeping carts, and thoroughly cleaning assigned rooms and public spaces. This includes changing linens, dusting, vacuuming, and ensuring all amenities are replenished. The position demands physical stamina and the ability to handle heavy cleaning tasks, use various cleaning equipment safely, and maintain a professional and friendly comportment at all times. Housekeepers are expected to comply with all safety protocols, including the proper use of personal protective equipment and understanding chemical safety guidelines.

This full-time role requires flexibility to work various shifts, including evenings and weekends, and the ability to manage long hours when necessary. The ideal candidate will demonstrate excellent time management, initiative, responsibility, and a cooperative attitude while interacting with guests and team members. Communication skills are also vital, as the Housekeeper needs to coordinate with other hotel staff and respond promptly to guest requests and concerns to ensure a positive experience for visitors.

Hyatt Place Downtown Tulsa offers a supportive work environment that values teamwork, professionalism, and the development of its employees. Joining the housekeeping team means becoming part of a hospitality leader dedicated to providing outstanding service while fostering a respectful and inclusive workplace. The salary and benefits package is competitive within the local market, reflecting the importance of this role in delivering the quality experience Hyatt guests expect. This is an excellent opportunity for individuals seeking a rewarding career in the hospitality industry at a prestigious hotel known for its commitment to excellence and guest satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in housekeeping or related field
  • Physical ability to exert up to 100 pounds occasionally and 50 pounds frequently
  • Ability to stand for entire shift
  • Ability to reach overhead, bend, stoop, kneel
  • Ability to operate light cleaning equipment
  • Capable of climbing and descending stairs during shifts

Job Qualifications

  • High school diploma or equivalent preferred
  • Knowledge of hotel, housekeeping and hotel laundry operations required
  • Flexibility to work various shifts including evenings and weekends
  • Ability to handle long working hours when necessary
  • Exhibits initiative, responsibility and flexibility
  • Excellent time management skills
  • Friendly, cooperative manner and patience in dealing with customers and staff
  • Ability to communicate clearly and professionally in English both written and verbal
  • Ability to understand and follow directions and work objectives
  • Understanding of hazards and procedures related to commercial cleaning agents and light machinery
  • Use common sense and integrity to ensure security of guest belongings
  • Effective listening and problem-solving skills

Job Duties

  • Receive list of rooms and public spaces to clean at start of shift
  • Complete pre-cleaning duties including guest supplies, cleaning supplies, and linen set-up
  • Utilize both hands for tasks such as changing bed linens and scrubbing
  • Reach overhead to dust and clean tops of equipment and appliances
  • Move light furniture to clean underneath
  • Practice safe use of cleaning agents
  • Follow safety practices including wearing personal protective equipment and reading chemical warning labels
  • Prepare housekeeping cart for next day
  • Remove trash and dirty linens from guest suites
  • Keep hallways, public areas and closets clean, neat and vacuumed
  • Report missing items to Executive Housekeeper
  • Use two-way radios, telephones and housekeeping equipment
  • Ensure proper care of equipment and report maintenance needs
  • Maintain high standards of personal appearance and grooming
  • Maintain professional and friendly demeanor at all times
  • Be attentive, courteous and efficient when dealing with guests and staff
  • Comply with brand standards for safe and efficient hotel operations
  • Establish and maintain good communication and teamwork
  • Exhibit helpful attitude to serve guest requests
  • Communicate with staff to accommodate guest requests
  • Participate in all-employee meetings and functions
  • Be familiar with hotel policies, rules and terminology

Job Criteria

Experience

Entry Level (1-2 years)


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