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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee assistance program
Job Description
Hyatt Place Downtown Tulsa is a contemporary, hospitality-focused hotel strategically located in the heart of downtown Tulsa. Renowned for its commitment to delivering an exceptional guest experience, Hyatt Place offers a dynamic and energetic environment for both guests and employees. The hotel blends modern amenities with a welcoming ambiance making it an ideal choice for travelers seeking comfort combined with convenience. As part of the globally respected Hyatt Hotels Corporation, Hyatt Place Downtown Tulsa upholds high standards of service, quality, and guest satisfaction, which are cornerstones of its operational success. The establishment provides a variety of services including spacious suites,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or cleaning preferred
- Ability to work flexible shifts including evenings and weekends
- Physical capability to exert up to 100 pounds of force occasionally
- Ability to stand for entire shift
- Ability to reach, bend, stoop, kneel, and climb stairs
- Familiarity with cleaning equipment such as vacuums and dishwashers
- Knowledge of safe chemical handling and use of personal protective equipment
- Strong communication skills in English
- Commitment to teamwork and guest service
Job Qualifications
- High school diploma or equivalent preferred
- Knowledge of hotel housekeeping and laundry operations required
- Flexibility to work various shifts including evenings and weekends
- Ability to work long hours when required
- Initiative, responsibility, and flexibility
- Excellent time management skills
- Friendly, cooperative manner and patience with customers and staff
- Clear and professional communication in English
- Ability to follow directions and work objectives
- Understanding of hazards in using cleaning agents and machinery
- Integrity in securing guest belongings
- Effective listening and problem-solving skills
Job Duties
- Receive list of rooms and public spaces to be cleaned at start of shift
- Complete all pre-cleaning duties including guest supplies and housekeeping cart setup
- Utilize both hands for cleaning tasks such as changing linens and scrubbing
- Reach overhead to dust and clean tops of appliances
- Move light furniture to clean underneath
- Practice safe use of cleaning agents and wear personal protective equipment
- Prepare housekeeping cart for next day use
- Remove trash and dirty linen from guest suites
- Keep hallways, public areas, and closets clean and vacuumed
- Report missing items to Executive Housekeeper
- Use two-way radios, telephones, and housekeeping equipment
- Ensure proper care of housekeeping equipment and report maintenance needs
- Maintain high standards of personal appearance and grooming
- Maintain professional and friendly demeanor
- Be attentive, courteous, and efficient with guests and employees
- Comply with brand standards and regulations
- Establish good communication and teamwork
- Exhibit willingness to serve guest requests
- Communicate with staff to accommodate special requests
- Participate in meetings and events
- Be familiar with hotel policies and terminology
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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