Housekeeper - Houseperson

Pyramid Global Hospitality is a renowned hospitality company dedicated to fostering a supportive and inclusive work environment that emphasizes diversity, growth, development, and employee wellbeing. With a strong commitment to a People First culture, the company prioritizes meaningful relationships and the professional growth of its employees. Pyramid Global Hospitality operates over 230 properties worldwide, including hotels, resorts, and other hospitality ventures, making it a significant player in the global hospitality industry. The company is known for its comprehensive employment benefits such as health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. Beyond these benefits, Pyramid Global Hospitality is also recognized for its focus on continuous training and development opportunities, helping employees build valuable skills and advance their careers within the hospitality field.

One of the exceptional properties under Pyramid Global Hospitality is the Hotel Indigo Cleveland Gateway. This hotel boasts 143 guest rooms and suites, along with over 2,400 square feet of versatile meeting space. The property also features two distinct dining outlets, including its signature restaurant, offering guests a refined and welcoming environment. Working at the Hotel Indigo Cleveland Gateway gives employees the opportunity to be part of a dynamic team focused on delivering outstanding guest experiences in a vibrant urban setting.

The role currently available is for a House Attendant within the Housekeeping team, a vital function in maintaining the cleanliness and appeal of the hotel’s environment. This position is crucial because cleanliness is one of the main factors that influence guests to return and recommend the hotel to others. The House Attendant is responsible for preparing and maintaining public spaces to ensure that guests enjoy a comfortable and spotless atmosphere throughout their stay. This role demands great attention to detail, a caring attitude, and teamwork abilities because it supports room attendants and contributes directly to guest satisfaction.

As a House Attendant, you will engage with guests to ensure their needs are met and their stay is memorable. The job involves walking assigned floors to collect trash and soiled linen, replenishing clean linen stocks, and assisting with guest requests such as delivering towels, cribs, or cots. The role also includes cleaning public areas following strict operating procedures and helping with spring cleaning duties when needed. The position requires physical stamina and a cooperative spirit to contribute to the overall cleanliness and smooth operation of the hotel.

Pyramid Global Hospitality offers a competitive starting wage of $14.00 per hour for this position, reflecting their respect for the important work housekeeping staff do. The company is an equal opportunity employer, valuing diversity and inclusivity within its workforce. Candidates can expect a rewarding career path with continuous growth opportunities and the chance to make a tangible difference in the quality of guest experiences. Whether you are beginning your hospitality career or looking to expand your expertise, working with Pyramid Global Hospitality at the Hotel Indigo Cleveland Gateway provides a fantastic platform for professional development and job satisfaction.