Housekeeper (Hotel/Hospitality)

Seattle, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $21.30

Work Schedule

Day Shifts

Benefits

competitive pay

commuter benefit

Medical insurance

Dental Insurance

Vision Insurance

401k

employer match

Paid holidays

Paid vacation time

Quarterly bonus

Annual success share bonus

Wyndham discount

Volunteer program

Tuition Reimbursement Program

Learning and development opportunities

Employee Referral Program

Employee assistance program

Job Description

Reside Seattle Downtown, located at 104 Pine Street, is a premier brand in the alternative accommodations sector, combining the comfort and features of apartments with the convenience and services typical of hotels. Operating in over 200 cities across the United States and 130 international destinations, Reside represents a cutting-edge solution within the hospitality industry. The company is widely recognized for its logistics-based housing solutions that blend the high-touch service of boutique hospitality with the scale and efficiency of a global organization. Their focus on guest satisfaction and premium service delivery sets them apart as an industry leader committed to innovation in short-term and extended stay accommodations.

The Housekeeper role at Reside is central to maintaining the high standards of cleanliness and presentation that guests expect from a trusted hospitality provider. This full-time position offers a competitive wage of $21.30 per hour and operates on a flexible schedule with shifts varying between 9:00 am and 6:00 pm, accommodating the dynamic needs of the business including weekends, holidays, and occasional alternate hours. As a Housekeeper, you will be responsible for ensuring all guest rooms, hallways, bathrooms, and public areas meet strict sanitation and safety guidelines, thereby enhancing the overall guest experience. This role is perfect for individuals with a keen eye for detail, a commitment to high-quality service, and the physical stamina to meet the demands of a fast-paced hospitality environment.

You will be expected to carry out a comprehensive range of cleaning duties such as bed making, linen replacement, dusting, vacuuming, mopping, and trash removal according to established procedures and checklists. Attention to safety, proper chemical handling, and adherence to health regulations are key components of this role. Additionally, you will serve as a courteous front line to guests, offering warm greetings and timely responses to their requests, helping to foster a welcoming and professional atmosphere. While the position does not include supervisory responsibilities, there are opportunities to support and cross-train other staff members, contributing to a collaborative workplace culture.

Reside values integrity, adaptability, teamwork, and exceptional customer service. Candidates bring a minimum of one year of hospitality experience, with a preference for prior housekeeping or janitorial roles in similar settings, but relevant willingness and capability are highly regarded. Physical demands include regular standing, walking, bending, and lifting up to 30 pounds, making this role suitable for those with good physical health and an enduring work ethic. Joining Reside means becoming part of an organization committed to inclusivity, employee development, and comprehensive benefits that support your personal and professional growth.

Job Requirements

Minimum of 1 year hospitality experience preferred
High school diploma or equivalent preferred
Prior housekeeping or janitorial experience preferred but not required
Ability to follow verbal and written instructions in English
Strong attention to detail
Dependable and punctual
Ability to operate cleaning equipment safely
Flexible schedule availability including weekends, holidays, and evenings

Job Qualifications

High school diploma or equivalent preferred
Minimum of 1 year hospitality experience is a plus
Prior housekeeping or janitorial experience in a hotel or hospitality setting preferred
Ability to follow verbal and written instructions in English
Strong attention to detail and ability to work with minimal supervision
Dependable, punctual, and able to maintain professional appearance and demeanor
Ability to operate cleaning equipment safely and efficiently
Flexible schedule availability including weekends, holidays, and evenings

Job Duties

Clean, dust, and sanitize guest rooms, bathrooms, hallways, and public spaces following established procedures and checklists
Make beds, replace linens, and replenish guest amenities such as towels, toiletries, and beverages
Sweep, vacuum, mop, and polish floors as needed
Inspect rooms for maintenance issues, damage, or missing items and promptly report to the supervisor
Follow proper chemical handling and cleaning supply usage guidelines
Remove trash, recyclables, and soiled linens to designated collection areas
Maintain housekeeping carts and storage areas in a clean, organized, and stocked condition
Comply with health, safety, and sanitation regulations, as well as hotel policies and procedures
Use proper two-way radio etiquette at all times when communicating with other employees by radio
Greet guests warmly when encountered, offer assistance when appropriate, and maintain professional courtesy in all interactions to enhance the guest experience
Respond to guest requests in a professional, timely, and courteous manner
Escalate requests to the appropriate department if necessary
Report maintenance issues or safety hazards to the supervisor promptly
Assist with special cleaning projects or seasonal deep cleaning tasks
Support customer arrivals, requests, or service resolutions with porterage duties
Provide cross-training for staff when needed