Job Overview
Employment Type
Full-time
Part-time
Benefits
Health Insurance
Paid Time Off
employee discount
Training and Development
flexible schedule
employee recognition programs
Job Description
This job opening is with a well-established hotel known for providing exceptional guest services and maintaining high standards of cleanliness and order throughout its facilities. As a hospitality enterprise, the hotel strives to offer comfort and satisfaction to every visitor by fostering a clean and welcoming environment. The establishment is committed to ensuring its guests enjoy their stay through a dedicated team that supports the smooth operation of all hotel services, including housekeeping and laundry operations. The work environment is dynamic and team-oriented, promoting professional growth and operational excellence. This position is ideal for individuals passionate about hospitality, customer service, and maintaining immaculate standards that enhance the guest experience.
The role being offered is the Housekeeping Supervisor, a key position in the hotel responsible for overseeing institutional housekeeping programs to ensure clean, orderly, and attractive conditions of the establishment. This role involves both hands-on duties and leadership responsibilities, managing subordinate housekeeping staff and ensuring standards comply with hotel guidelines. The position requires strong supervisory skills, attention to detail, and a commitment to delivering professional guest service. The supervisor will be tasked with training employees, managing supplies and inventory, responding to guest requests and complaints, and maintaining safety and security protocols related to lost and found items. This role is both seasonal and available as full-time or part-time, requiring flexibility including willingness to work weekends and holidays.
The Housekeeping Supervisor must demonstrate effective communication, customer service abilities, and a professional appearance while promoting teamwork and coordination with other hotel departments. Physical fitness is essential due to the nature of the work, which may involve lifting substantial weights, frequent movement, and extended periods of standing. The supervisor will report regularly to senior management and contribute to performance evaluations based on measurable achievements related to hotel goals. Overall, this opportunity is suited for self-motivated individuals who are cooperative team players with a keen eye for detail and a dedication to maintaining the highest housekeeping standards for a premium guest experience.
The role being offered is the Housekeeping Supervisor, a key position in the hotel responsible for overseeing institutional housekeeping programs to ensure clean, orderly, and attractive conditions of the establishment. This role involves both hands-on duties and leadership responsibilities, managing subordinate housekeeping staff and ensuring standards comply with hotel guidelines. The position requires strong supervisory skills, attention to detail, and a commitment to delivering professional guest service. The supervisor will be tasked with training employees, managing supplies and inventory, responding to guest requests and complaints, and maintaining safety and security protocols related to lost and found items. This role is both seasonal and available as full-time or part-time, requiring flexibility including willingness to work weekends and holidays.
The Housekeeping Supervisor must demonstrate effective communication, customer service abilities, and a professional appearance while promoting teamwork and coordination with other hotel departments. Physical fitness is essential due to the nature of the work, which may involve lifting substantial weights, frequent movement, and extended periods of standing. The supervisor will report regularly to senior management and contribute to performance evaluations based on measurable achievements related to hotel goals. Overall, this opportunity is suited for self-motivated individuals who are cooperative team players with a keen eye for detail and a dedication to maintaining the highest housekeeping standards for a premium guest experience.
Job Requirements
- Customer service experience in any service establishment
- Ability to speak English fluently
- Medically fit
- in overall good general health
- Carrying or lifting items weighing up to 50 pounds
- Pulling and pushing up to 150 pounds
- Frequent standing up and moving about the facility
- Frequently bending, stooping, and kneeling
- Frequently handling objects and equipment
- Willing to work weekends and/or holidays
- Seasonal full time and part time
Job Qualifications
- Customer service experience in any service establishment
- Ability to speak English fluently
- Effective communication skills
- Good customer service skills
- Well-groomed and professional appearance
- Self-motivated
- Cooperative and good team player
- Detail oriented
Job Duties
- Supervision of housekeeping and laundry operations to ensure quality standards are met
- Ensure department operates in accordance with hotel standards and procedures
- Provide prompt, courteous, and professional guest service
- Assign rooms to housekeeping staff and delegate responsibilities
- Assist with employee training and ensure availability of tools and equipment
- Monitor and manage inventory of supplies and linens
- Inspect rooms and public areas for cleanliness and maintenance
- Report fouling, breakages or decommissions to management
- Maintain security procedures for lost and found items
- Respond to guest complaints, special requests, and coordinate with the Front Office or General Manager
- Promote teamwork and quality service through daily communication with other departments
- Ensure customer satisfaction is maintained
- Assist with additional duties as assigned
Job Criteria
Experience
No experience required
Job Location
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