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Housekeeper - Hotel Cleveland Autograph Collection

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.50 - $17.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Uniform allowance
flexible schedule

Job Description

The hiring establishment is a hospitality company, specifically a hotel, known for its commitment to providing excellent guest experiences through high cleanliness and maintenance standards. This hotel prides itself on exceptional customer service and upkeep of its facilities, ensuring that every guest enjoys a comfortable and welcoming stay. The company places great emphasis on maintaining cleanliness and safety throughout its property, contributing significantly to the overall guest satisfaction and loyalty. Working within such an established hotel provides employees with the opportunity to be part of a dynamic and supportive team dedicated to superior service standards and operational excellence.

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Job Requirements

  • previous housekeeping experience helpful
  • ability to work with minimum supervision
  • ability to maintain excellent attendance and punctuality
  • ability to be well groomed, clean and neat

Job Qualifications

  • fluency in English desirable
  • organizational skills
  • ability to follow instructions accurately
  • ability to work with minimum supervision
  • ability to maintain excellent attendance and punctuality
  • ability to be well groomed, clean and neat

Job Duties

  • clean and disinfect assigned guestrooms including bathrooms
  • dust furniture
  • vacuum carpeting, area rugs, draperies and upholstered furniture
  • make beds and change sheets
  • sweep, mop and wash floors
  • pick up debris and empty trash containers
  • spot clean walls and doors as required
  • tidy guest's personal belongings as required
  • clean public spaces as needed
  • restock towels and all supplies needed in the rooms
  • replace facial, toilet tissue and bathroom amenities in correct amount and location
  • use correct cleaning chemicals for designated surfaces according to OSHA regulations and company safety/sanitation requirements
  • maintain complete knowledge of correct maintenance and use of equipment
  • use equipment only as intended
  • maintain cart and linen rooms in a safe and orderly fashion
  • report all maintenance problems for guest satisfaction
  • responsible for keys assigned
  • turn in all lost and found articles to housekeeping office to be logged
  • comply with all company policies and procedures including safety and sanitation policies
  • work in a safe manner when handling heavy loads or heavily soiled linen including using PPE
  • report accidents, injuries, and unsafe work conditions to manager
  • ensure uniform and personal appearance are clean and professional
  • understand emergency procedures for housekeeping and entire hotel
  • may be required to work evenings, weekends, and/or overtime
  • perform additional tasks as assigned by manager

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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