Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Quarterly bonus
hotel discounts
Job Description
Drury Hotels is a renowned hospitality brand known for its commitment to providing exceptional guest experiences and creating a welcoming environment where team members feel valued and supported. With a reputation for outstanding service, Drury Hotels has been recognized as one of America’s Greatest Workplaces by Newsweek in 2025. The company prides itself on a culture that fosters career growth, inclusivity, and balance between work and personal life. Located at 5175 28th Street SE, Grand Rapids, Michigan, this property is a part of a larger network of hotels that emphasize cleanliness, customer satisfaction, and a supportive workplace.
The Housekeeper role at Drury Hotels is a full-time position offering a competitive starting wage of $18.50 per hour plus additional pay based on experience. This role primarily operates during the day shift with weekend schedules required to meet the operational demands of the hotel. Beyond a competitive salary, employees benefit from comprehensive health, dental, and vision insurance plans, a company-matched 401(k) retirement plan, and paid earned time off to encourage work-life balance. The company also offers quarterly bonuses up to $3,200 annually based on hotel performance, reflecting a strong team-oriented success model.
In this essential position, housekeepers play a critical role in crafting memorable and positive experiences for guests, ensuring that after a busy day, guests can relax in spotless and comfortable accommodations. The expectation is to uphold and exceed high standards of cleanliness, maintaining the hotel’s reputation by performing duties such as vacuuming, changing linens, cleaning and sanitizing bathrooms, and inspecting rooms for any maintenance needs. Housekeepers also assist guests by providing additional amenities, linen, or information as needed, promoting a friendly and service-focused atmosphere.
Drury Hotels values team members who have a positive attitude, strong work ethic, and commitment to excellent customer service. No previous experience in cleaning is required, making this an excellent opportunity for individuals looking to start or continue a career in hospitality. The role requires physical stamina to perform tasks that involve walking, standing for extended periods, lifting up to 35 pounds intermittently, and the ability to work independently while following detailed verbal and written instructions.
A career at Drury Hotels offers many prospects for advancement through mentorship, management training, and internal promotions, with over 200 team members advancing last year alone. Benefits extend beyond compensation to include hotel discounts, free room nights, and a tightly knit team environment that supports personal and professional growth. This position is vital for maintaining the welcoming and high-quality guest experience that defines Drury Hotels, making it a rewarding opportunity for individuals committed to hospitality excellence.
The Housekeeper role at Drury Hotels is a full-time position offering a competitive starting wage of $18.50 per hour plus additional pay based on experience. This role primarily operates during the day shift with weekend schedules required to meet the operational demands of the hotel. Beyond a competitive salary, employees benefit from comprehensive health, dental, and vision insurance plans, a company-matched 401(k) retirement plan, and paid earned time off to encourage work-life balance. The company also offers quarterly bonuses up to $3,200 annually based on hotel performance, reflecting a strong team-oriented success model.
In this essential position, housekeepers play a critical role in crafting memorable and positive experiences for guests, ensuring that after a busy day, guests can relax in spotless and comfortable accommodations. The expectation is to uphold and exceed high standards of cleanliness, maintaining the hotel’s reputation by performing duties such as vacuuming, changing linens, cleaning and sanitizing bathrooms, and inspecting rooms for any maintenance needs. Housekeepers also assist guests by providing additional amenities, linen, or information as needed, promoting a friendly and service-focused atmosphere.
Drury Hotels values team members who have a positive attitude, strong work ethic, and commitment to excellent customer service. No previous experience in cleaning is required, making this an excellent opportunity for individuals looking to start or continue a career in hospitality. The role requires physical stamina to perform tasks that involve walking, standing for extended periods, lifting up to 35 pounds intermittently, and the ability to work independently while following detailed verbal and written instructions.
A career at Drury Hotels offers many prospects for advancement through mentorship, management training, and internal promotions, with over 200 team members advancing last year alone. Benefits extend beyond compensation to include hotel discounts, free room nights, and a tightly knit team environment that supports personal and professional growth. This position is vital for maintaining the welcoming and high-quality guest experience that defines Drury Hotels, making it a rewarding opportunity for individuals committed to hospitality excellence.
Job Requirements
- Ability to complete two years of high school or equivalent
- No previous cleaning experience required
- Ability to work weekends
- Physical ability to perform cleaning tasks including lifting up to 35 pounds
- Ability to follow verbal and written instructions
- Positive and service-oriented attitude
- Must be available for day shifts
- Commitment to teamwork and guest satisfaction
Job Qualifications
- Completion of at least two years of high school or equivalent
- Ability to understand and follow verbal and written instructions
- Strong knowledge of cleaning procedures and supplies preferred but not required
- Positive attitude and problem-solving skills
- Dedication to delivering excellent customer service
- Ability to work independently with minimal supervision
- Physical ability to stand, walk, lift, and perform cleaning tasks throughout the shift
Job Duties
- Maintain a variety of cleaning services to ensure guest rooms meet established cleanliness standards
- Inspect rooms visually to identify maintenance needs
- Assist guests with providing linens, towels, amenities, or information upon request
- Help with laundry and cleaning public areas as needed
- Provide courteous and friendly service to guests, responding promptly to requests and inquiries with a Service Plus 1 attitude
- Collaborate with team members to maintain a positive work environment
- Work weekends and flexible schedules as required
Job Criteria
Experience
No experience required
Job Location
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