Housekeeper (Full-Time $17.50/hr.) Graylyn Conference Center

Wake Forest University, a prestigious higher education institution recognized for its commitment to excellence, equity, and community engagement, is currently seeking qualified candidates for a full-time Housekeeper position. Located in a vibrant academic environment, the university offers a unique workplace culture dedicated to fostering personal growth, professional development, and inclusive excellence. Known for its rigorous academic programs and supportive campus life, Wake Forest University strives to provide a safe, productive living and learning community for all faculty, staff, and students.

The Housekeeper role is essential to maintaining the high standards of cleanliness and hygiene expected across guest accommodations, including guestrooms and suites at the Conference Center. This position requires adherence to established cleaning protocols, efficient management of supplies, and an unwavering commitment to guest satisfaction. The hourly wage for this position is $17.50, reflecting the importance of the role within the university's operational framework. Applicants are expected to be available for work on weekends, including Saturdays and Sundays, in order to meet the needs of the facility during peak times.

As a Housekeeper, the successful candidate will undertake daily housekeeping duties including cleaning and maintaining guestrooms by changing linens, vacuuming, dusting, and removing trash. The role involves attention to detail in cleaning all bathroom surfaces, mirrors, furniture, and windows, as well as restocking amenities such as robes, brochures, and bath items. This position plays a vital role in preparing rooms for incoming guests by ensuring every unit is thoroughly cleaned and ready for occupancy.

Housekeepers are also expected to handle equipment maintenance such as vacuum cleaners, as well as report any maintenance issues like malfunctioning light bulbs or damaged fixtures to their supervisor. Effective communication with the front desk upon completion of room cleaning is necessary to coordinate check-ins smoothly. This role involves a variety of physical tasks including lifting, standing, crouching, and climbing, amounting to medium work exertion. Candidates must be physically capable of handling these demands and able to work both inside and outside under varying conditions.

Wake Forest University places a strong emphasis on confidentiality, customer service, and safety. Thus, the ideal candidate will possess excellent interpersonal and communication skills to foster positive relations with colleagues and guests alike. The environment encourages employees to uphold safety procedures and follow detailed cleaning schedules to guarantee a consistently high standard of service. This role offers an opportunity to contribute to the university’s welcoming environment, playing a crucial part in the hospitality experience of visitors and members of the university community.

The university welcomes all qualified candidates regardless of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability, or military status. Additionally, Wake Forest University provides accommodations for applicants with disabilities throughout the application process to ensure inclusivity and equal opportunity for all individuals. This position is not eligible for visa sponsorship. Candidates are encouraged to submit a cover letter and resume through the designated application portal, as these documents are necessary for consideration. The role requires adherence to all job-related instructions as reasonably assigned by supervisors, contributing to a dynamic and supportive workplace culture at Wake Forest University.