
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Rotating Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services is hiring immediately for full-time and part-time Housekeeper positions at Ascension Providence Hospital located at 6901 Medical Parkway, Waco, TX 76712. TouchPoint is a part of Compass Healthcare, which is dedicated to providing exceptional hospitality services at Ascension Health hospitals across the United States. As a Housekeeper at TouchPoint, you will play a vital role in maintaining cleanliness and orderliness in a healthcare environment, directly contributing to the well-being and comfort of patients, their families, and visitors. The work schedule includes shifts from Monday through Friday, 3:00 pm to 11:30 pm, with rotating weekends required. The hourly pay ranges from $15.00 to $18.00 depending on experience.
TouchPoint’s mission is rooted in service excellence, hospitality, and care. Working here means being part of a team that values attention to detail, quality services, and contributes to positive healing experiences. Housekeepers at TouchPoint are responsible for cleaning and maintaining various spaces within the hospital, including patient rooms, common areas, and ancillary spaces. You will be tasked with duties such as making beds, replenishing linens, vacuuming, and cleaning floors, furniture, and fixtures. Your work will directly support hospital operations by ensuring a hygienic and welcoming environment, which is critical in healthcare settings. With a focus on quality customer service, housekeepers provide one-on-one attention to guest needs and respond promptly to housekeeping-related requests or issues. This role demands reliability, professionalism, and teamwork to deliver hospitality services that align with the health and comfort goals of Ascension Health’s mission.
As an associate at TouchPoint, you will have access to a comprehensive range of benefits designed to support your health, personal growth, and financial security. Both full-time and part-time positions offer retirement planning options, health and wellness programs, shopping discounts, identity theft protection, pet insurance, and several voluntary insurance plans including critical illness and accident policies. Full-time associates additionally benefit from medical, dental, vision coverage, life insurance, disability insurance, commuter benefits, employee assistance programs, and flexible spending accounts. TouchPoint supports a drug-free workplace and an inclusive environment, emphasizing equal opportunity employment and respecting diversity across its workforce.
This position requires some prior housekeeping experience preferred to ensure familiarity with cleaning protocols and safety standards necessary in healthcare environments. You will be part of a company that fosters career growth opportunities and emphasizes teamwork, professionalism, and service excellence. Applications are accepted online only and continuously until all openings are filled. This role fits those who have a passion for helping others, take pride in maintaining cleanliness and order, and are motivated by making meaningful contributions to patient care environments.
TouchPoint’s mission is rooted in service excellence, hospitality, and care. Working here means being part of a team that values attention to detail, quality services, and contributes to positive healing experiences. Housekeepers at TouchPoint are responsible for cleaning and maintaining various spaces within the hospital, including patient rooms, common areas, and ancillary spaces. You will be tasked with duties such as making beds, replenishing linens, vacuuming, and cleaning floors, furniture, and fixtures. Your work will directly support hospital operations by ensuring a hygienic and welcoming environment, which is critical in healthcare settings. With a focus on quality customer service, housekeepers provide one-on-one attention to guest needs and respond promptly to housekeeping-related requests or issues. This role demands reliability, professionalism, and teamwork to deliver hospitality services that align with the health and comfort goals of Ascension Health’s mission.
As an associate at TouchPoint, you will have access to a comprehensive range of benefits designed to support your health, personal growth, and financial security. Both full-time and part-time positions offer retirement planning options, health and wellness programs, shopping discounts, identity theft protection, pet insurance, and several voluntary insurance plans including critical illness and accident policies. Full-time associates additionally benefit from medical, dental, vision coverage, life insurance, disability insurance, commuter benefits, employee assistance programs, and flexible spending accounts. TouchPoint supports a drug-free workplace and an inclusive environment, emphasizing equal opportunity employment and respecting diversity across its workforce.
This position requires some prior housekeeping experience preferred to ensure familiarity with cleaning protocols and safety standards necessary in healthcare environments. You will be part of a company that fosters career growth opportunities and emphasizes teamwork, professionalism, and service excellence. Applications are accepted online only and continuously until all openings are filled. This role fits those who have a passion for helping others, take pride in maintaining cleanliness and order, and are motivated by making meaningful contributions to patient care environments.
Job Requirements
- Prior housekeeping experience preferred
- Ability to perform physical cleaning tasks
- Ability to work Monday through Friday, 3:00 pm to 11:30 pm schedule
- Willingness to work rotating weekends
- Ability to follow safety and sanitation protocols
- Commitment to excellent customer service
- Ability to lift and move cleaning equipment and supplies safely
- Must be able to perform essential functions with or without reasonable accommodation
Job Qualifications
- High school diploma or equivalent preferred
- Prior housekeeping experience preferred
- Ability to perform physical cleaning tasks
- Good communication and customer service skills
- Ability to work a schedule including rotating weekends
- Ability to work independently and in a team environment
Job Duties
- Provides quality customer service to customers by providing one-on-one attention to detail
- Sweeps, scrubs, mops and polishes floors
- Vacuums carpets, rugs and draperies
- Shampoos carpets, rugs and upholstery
- Dusts and polishes furniture and fittings
- Cleans metal fixtures and fittings
- Empties and cleans trash containers
- Disposes of trash in a sanitary manner
- Cleans wash basins, mirrors, tubs and showers
- Wipes down glass surfaces
- Makes up beds and changes linens as required
- Realigns furniture and amenities according to prescribed layout
- Responds to guest queries and requests
- Responds to calls for housekeeping problems, such as spills and broken glasses
- Contributes to team efforts
- exhibits professionalism with customers, fellow associates and others
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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