Job Overview
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a leading hospitality company known for its premium vacation ownership resorts located in some of the most desirable destinations worldwide. The Cancun Resort in Las Vegas is part of Hilton Grand Vacations' expansive network, offering guests exceptional experiences through spacious accommodations and world-class amenities. The resort features 446 units, including beautifully appointed villas and luxurious penthouse suites, designed to provide comfort and style for family vacations, romantic getaways, or business retreats. Beyond the stunning accommodations, the resort offers an inviting atmosphere where guests can enjoy a cascading waterfall, four exciting water slides, a grand swimming pool, and a relaxing poolside café, all aimed at enhancing the overall vacation experience. Additionally, guests have access to a comprehensive array of spa services, perfect for those seeking rest and relaxation. Hilton Grand Vacations prides itself on a positive and dynamic work environment, where employees are encouraged to grow and succeed. The company focuses on making someone's day, every day, by facilitating memorable vacations that help guests connect with loved ones and explore the world. Working at Hilton Grand Vacations means joining a team that values Inspired Hospitality and offers numerous opportunities for advancement, personal development, and meaningful employee recognition. The employment opportunity is full-time, allowing team members to fully immerse themselves in delivering exceptional guest experiences while benefiting from comprehensive career and personal growth benefits. This role offers a competitive salary and benefits package, emphasizing the company's commitment to its staff's wellbeing and professional success.
The Housekeeper position at Hilton Grand Vacations Cancun Resort Las Vegas is a pivotal role dedicated to maintaining the highest standards of cleanliness and hospitality for all guests and owners. Housekeepers ensure that guest rooms and common areas meet Hilton Grand Vacations' exacting standards by preparing rooms meticulously and attending to every detail of cleanliness and presentation. This role requires an individual who is not only detail-oriented and organized but also possesses strong communication skills to interact professionally and courteously with owners, guests, and team members. Responsibilities include addressing guest requests and complaints with patience and professionalism, reporting maintenance issues promptly, and maintaining inventory to support housekeeping operations efficiently. Safety is a top priority; therefore, all tasks must be performed following strict safety protocols to ensure a secure environment for both guests and staff. The ideal candidate for this role demonstrates flexibility in availability, including weekends and holidays, excellent time management skills to handle multiple assignments effectively, and a commitment to creating positive guest experiences through inspired hospitality. Hilton Grand Vacations offers an inclusive workplace culture that embraces diversity and provides reasonable accommodations for individuals with disabilities. Joining the Hilton Grand Vacations team means becoming part of a company that supports your professional aspirations while enabling you to contribute meaningfully to creating memorable guest experiences. This Housekeeper opportunity is well-suited for those who have previous experience in cleaning or housekeeping roles and are passionate about offering exceptional service in a vibrant and fast-paced resort setting.
The Housekeeper position at Hilton Grand Vacations Cancun Resort Las Vegas is a pivotal role dedicated to maintaining the highest standards of cleanliness and hospitality for all guests and owners. Housekeepers ensure that guest rooms and common areas meet Hilton Grand Vacations' exacting standards by preparing rooms meticulously and attending to every detail of cleanliness and presentation. This role requires an individual who is not only detail-oriented and organized but also possesses strong communication skills to interact professionally and courteously with owners, guests, and team members. Responsibilities include addressing guest requests and complaints with patience and professionalism, reporting maintenance issues promptly, and maintaining inventory to support housekeeping operations efficiently. Safety is a top priority; therefore, all tasks must be performed following strict safety protocols to ensure a secure environment for both guests and staff. The ideal candidate for this role demonstrates flexibility in availability, including weekends and holidays, excellent time management skills to handle multiple assignments effectively, and a commitment to creating positive guest experiences through inspired hospitality. Hilton Grand Vacations offers an inclusive workplace culture that embraces diversity and provides reasonable accommodations for individuals with disabilities. Joining the Hilton Grand Vacations team means becoming part of a company that supports your professional aspirations while enabling you to contribute meaningfully to creating memorable guest experiences. This Housekeeper opportunity is well-suited for those who have previous experience in cleaning or housekeeping roles and are passionate about offering exceptional service in a vibrant and fast-paced resort setting.
Job Requirements
- Previous experience in housekeeping, cleaning, or a similar role
- Strong customer service skills
- Excellent organizational and time management abilities
- Flexible availability, including weekends and holidays
- Ability to communicate effectively and professionally
- Commitment to safety and attention to detail
Job Qualifications
- Previous experience in housekeeping, cleaning, or a similar role
- Strong customer service skills with a focus on creating positive guest experiences
- Excellent organizational and time management abilities to handle multiple tasks efficiently
- Ability to communicate effectively and professionally with owners, guests, and team members
- Flexibility to work weekends and holidays as required
Job Duties
- Communicate effectively and professionally with owners, guests, and team members
- Ensure owner and guest satisfaction and actively deliver Inspired Hospitality
- Prepare guest rooms according to HGV standards of cleanliness and room presentation
- Promptly report any damages, maintenance issues, or disturbances in Synergy
- Address guest requests and complaints with patience, courtesy, and professionalism
- Ensure proper care, maintenance, and safe operation of all housekeeping equipment and tools
- Monitor and maintain inventory of housekeeping supplies and tools to support efficient operations
- May be assigned to cleaning and upkeeping of common areas, including lobby, corridors and restrooms
- Perform all work in a safe manner
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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