
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services is a leading hospitality service provider under Compass Healthcare, dedicated to enhancing the patient and visitor experience within Ascension Health hospitals across the United States. As a branch of Compass Group, a global leader in foodservice and support services, TouchPoint commits to delivering excellence through hospitality, focusing on providing compassionate, quality, and detail-oriented service that supports the healing environment. TouchPoint is honored to be part of a mission that improves the health of the poor and vulnerable, where associates are empowered to grow professionally while working in a supportive and inclusive environment. The company fosters belonging and teamwork, aligning with the values of care and commitment to serving others with a heart of service. This opportunity to join TouchPoint embodies a workplace where employee voices are valued, career growth is encouraged, and every moment is geared toward making a meaningful impact.
The role available is a full-time Housekeeper, working primarily during the night shift from 11:00 PM to 7:30 AM, Monday through Friday, with rotating weekends required. The position carries an hourly wage range of $15.00 to $18.00, reflecting the valued contribution of maintaining cleanliness and orderliness in healthcare and hospitality environments. The Housekeeper’s duties include maintaining rooms, floors, and public spaces in a clean condition to ensure a welcoming, sanitary, and comfortable setting for patients, families, and the general public. This role is ideal for candidates who possess prior experience in housekeeping and who are motivated to deliver quality service through meticulous attention to detail. The Housekeeper is essential to maintaining the overall ambiance and cleanliness standards of the establishments served, ranging from hospitals to hotels and restaurants. Responsibilities include making beds, replenishing linens, vacuuming, polishing furniture, cleaning fixtures, responding to housekeeping issues promptly, and offering exceptional customer service. This position requires a person who thrives on teamwork, professionalism, and responsiveness to the needs of guests and associates alike.
This role is more than cleaning—it’s about fostering a healing environment through hospitality. The Housekeeper’s commitment directly supports the broader mission of TouchPoint and Compass Healthcare by creating positive experiences that contribute to better health outcomes and visitor satisfaction. The company values associates who demonstrate dedication, reliability, and a passion for serving others. In return, TouchPoint offers a comprehensive benefits package to both full-time and part-time employees, featuring health and wellness programs, retirement plans, various insurance options, and many additional perks designed to support the overall wellbeing and job satisfaction of its associates. The opportunity to work in a collaborative culture committed to excellence and growth makes this position a compelling choice for anyone seeking a meaningful and stable career in housekeeping within the healthcare hospitality industry.
The role available is a full-time Housekeeper, working primarily during the night shift from 11:00 PM to 7:30 AM, Monday through Friday, with rotating weekends required. The position carries an hourly wage range of $15.00 to $18.00, reflecting the valued contribution of maintaining cleanliness and orderliness in healthcare and hospitality environments. The Housekeeper’s duties include maintaining rooms, floors, and public spaces in a clean condition to ensure a welcoming, sanitary, and comfortable setting for patients, families, and the general public. This role is ideal for candidates who possess prior experience in housekeeping and who are motivated to deliver quality service through meticulous attention to detail. The Housekeeper is essential to maintaining the overall ambiance and cleanliness standards of the establishments served, ranging from hospitals to hotels and restaurants. Responsibilities include making beds, replenishing linens, vacuuming, polishing furniture, cleaning fixtures, responding to housekeeping issues promptly, and offering exceptional customer service. This position requires a person who thrives on teamwork, professionalism, and responsiveness to the needs of guests and associates alike.
This role is more than cleaning—it’s about fostering a healing environment through hospitality. The Housekeeper’s commitment directly supports the broader mission of TouchPoint and Compass Healthcare by creating positive experiences that contribute to better health outcomes and visitor satisfaction. The company values associates who demonstrate dedication, reliability, and a passion for serving others. In return, TouchPoint offers a comprehensive benefits package to both full-time and part-time employees, featuring health and wellness programs, retirement plans, various insurance options, and many additional perks designed to support the overall wellbeing and job satisfaction of its associates. The opportunity to work in a collaborative culture committed to excellence and growth makes this position a compelling choice for anyone seeking a meaningful and stable career in housekeeping within the healthcare hospitality industry.
Job Requirements
- High school diploma or equivalent preferred
- Prior housekeeping experience preferred
- Ability to work full-time on night shifts, Monday through Friday, with rotating weekends
- Ability to perform physical cleaning duties including lifting, bending, and standing for extended periods
- Willingness to adhere to company policies and procedures
- Ability to provide excellent customer service
- Ability to follow instructions and work independently or as part of a team
- Must be able to pass any required background screening
Job Qualifications
- High school diploma or equivalent preferred
- Prior housekeeping experience preferred
- Ability to perform light physical labor and cleaning tasks
- Strong attention to detail and organizational skills
- Good communication and customer service skills
- Ability to work night shifts and rotating weekends
- Ability to follow safety and sanitation policies
- Team player with a positive attitude
Job Duties
- Provides quality customer service to customers by providing one-on-one attention to detail
- Sweeps, scrubs, mops and polishes floors
- Vacuums carpets, rugs and draperies
- Shampoos carpets, rugs and upholstery
- Dusts and polishes furniture and fittings
- Cleans metal fixtures and fittings
- Empties and cleans trash containers
- Disposes of trash in a sanitary manner
- Cleans wash basins, mirrors, tubs and showers
- Wipes down glass surfaces
- Makes up beds and changes linens as required
- Realigns furniture and amenities according to prescribed layout
- Responds to guest queries and requests
- Responds to calls for housekeeping problems, such as spills and broken glasses
- Contributes to team efforts
- exhibits professionalism with customers, fellow associates and others
- Performs other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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