
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
On-call
Benefits
Paid training
flexible schedule
Career development opportunities
inclusive work environment
Paid holidays
Job Description
Hilton Grand Vacations - Las Palmeras is a premier resort located in an ideal area within walking distance of the Orange County Convention Center and adjacent to Universal’s upcoming Epic Universe theme park. The resort features 290 newly renovated units designed to provide guests with comfort, luxury, and an exceptional vacation experience. As part of the Hilton Grand Vacations family, Las Palmeras offers exciting growth and career development opportunities in the hospitality industry, backed by one of the world’s most recognized and respected hotel brands. Hilton Grand Vacations prides itself on fostering an inclusive culture where every team member feels valued and empowered to succeed. With a global community of over 14,000 team members, the company is dedicated to delivering memorable experiences to its members and guests every day through a commitment to excellence, passion, and innovation.
We are currently hiring for the position of Housekeeping On-Call team member at Hilton Grand Vacations - Las Palmeras. This role is perfect for individuals seeking to work flexible, on-call shifts based on the resort’s business needs. The schedule includes working three days per week, including holidays, with shifts falling between 8:30 AM - 5:00 PM or 4:00 PM - 12:30 AM. Upon hire, the schedule will be provided, and paid training is offered to ensure team members are fully supported and well-prepared to excel in their duties. In this position, you will be a vital part of the housekeeping team responsible for maintaining a clean, welcoming, and comfortable environment for all guests. You will receive thorough training and clear room standards alongside the tools needed to succeed in a supportive, team-focused environment.
As a Housekeeping On-Call team member, your work contributes directly to creating loyalty and positive experiences for guests by preparing rooms meticulously following Hilton’s standards. The role requires friendly and effective communication with dispatch, team members, and guests to ensure satisfaction. Additionally, you will be responsible for reporting any damage, deficits, or disturbances, managing housekeeping equipment, maintaining inventory supplies, and addressing guest requests or complaints with professionalism and patience. Hilton Grand Vacations values and celebrates every individual’s uniqueness and commitment, recognizing that their versatile and resourceful team members drive the company’s success. Joining the Hilton Las Palmeras team means being part of an award-winning workplace dedicated to fostering growth, inclusion, diversity, and well-being.
We are currently hiring for the position of Housekeeping On-Call team member at Hilton Grand Vacations - Las Palmeras. This role is perfect for individuals seeking to work flexible, on-call shifts based on the resort’s business needs. The schedule includes working three days per week, including holidays, with shifts falling between 8:30 AM - 5:00 PM or 4:00 PM - 12:30 AM. Upon hire, the schedule will be provided, and paid training is offered to ensure team members are fully supported and well-prepared to excel in their duties. In this position, you will be a vital part of the housekeeping team responsible for maintaining a clean, welcoming, and comfortable environment for all guests. You will receive thorough training and clear room standards alongside the tools needed to succeed in a supportive, team-focused environment.
As a Housekeeping On-Call team member, your work contributes directly to creating loyalty and positive experiences for guests by preparing rooms meticulously following Hilton’s standards. The role requires friendly and effective communication with dispatch, team members, and guests to ensure satisfaction. Additionally, you will be responsible for reporting any damage, deficits, or disturbances, managing housekeeping equipment, maintaining inventory supplies, and addressing guest requests or complaints with professionalism and patience. Hilton Grand Vacations values and celebrates every individual’s uniqueness and commitment, recognizing that their versatile and resourceful team members drive the company’s success. Joining the Hilton Las Palmeras team means being part of an award-winning workplace dedicated to fostering growth, inclusion, diversity, and well-being.
Job Requirements
- Previous experience as a cleaner or housekeeper
- Ability to work with little supervision
- Customer service experience
- Organizational and time management skills
Job Qualifications
- Previous experience as a cleaner or housekeeper
- Ability to work with little supervision
- Customer service experience
- Organizational and time management skills
Job Duties
- Friendly and effective communication with dispatch, team members, and guests to ensure the happiness of our guests and owners
- Prepare all rooms for guests according to standards
- Advise superiors of any damage, deficits and disturbances
- Take care of reasonable complaints and requests with professionalism and patience
- Ensure appropriate maintenance of all housekeeping equipment and tools
- Maintain inventory of tools and supplies used in housekeeping activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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