Housekeeper - Aloft Savannah Airport

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs

Job Description

The Aloft Savannah Airport is a contemporary hotel located near Savannah's international airport, designed to offer modern accommodations and exceptional guest experiences. As part of the Marriott International group, Aloft Hotels are known for their vibrant atmosphere, tech-forward amenities, and stylish design that appeals to both business and leisure travelers. The hotel offers guests a variety of comfortable rooms and suites, along with public spaces designed for relaxation and socializing, including an energetic lobby and lounge area. Aloft Savannah Airport prides itself on delivering high standards of service combined with a positive and friendly environment for both guests and staff alike.

The current opportunity is for Housekeepers who will be an integral part of maintaining the cleanliness and overall ambiance of the hotel. This role involves servicing assigned guest suites and public areas to ensure they meet the high standards of the Aloft brand. Housekeepers at Aloft Savannah Airport are entrusted with numerous responsibilities that range from thorough cleaning of rooms and public spaces to preparing housekeeping carts and reporting maintenance needs. This position requires individuals who are positive, caring, and consistent in their work ethic, with the ability to follow detailed procedures and carry out physical tasks efficiently. Housekeepers play a vital role in guest satisfaction by providing clean, tidy, and safe environments during their stay.

The Housekeeper will begin their shift by receiving a list of rooms and spaces to be cleaned, ensuring proper pre-cleaning preparations such as gathering guest supplies, linens, and cleaning materials. Physical demands include using both hands for tasks like changing bed linens and scrubbing, reaching overhead to dust and clean, and moving light furniture to access hidden cleaning areas. Safety practices are critical in this role; Housekeepers must utilize personal protective equipment properly, read chemical warning labels, and handle cleaning agents responsibly. They are also responsible for the care and maintenance of all housekeeping equipment and must communicate any needed repairs to supervisors.

Throughout each shift, the Housekeeper keeps the hotel's hallways, public spaces, and closets neat, vacuumed, and presentable. They must maintain a high standard of personal appearance, exhibit a friendly and professional demeanor, and effectively communicate with guests, management, and fellow employees. The position sometimes requires working long hours and various shifts including evenings and weekends. Excellent time management, a helpful attitude, and the ability to collaborate with other departments are essential qualities for success in this role.

Physical stamina is important as Housekeepers will often exert significant physical effort including lifting heavy objects, standing for long periods, bending, stooping, kneeling, and operating light machinery such as vacuum cleaners and floor buffers. Reasonable accommodations will be made for individuals with disabilities where appropriate and feasible. This employment opportunity at Aloft Savannah Airport offers a supportive environment with the chance to grow within a globally recognized hotel brand. Candidates interested in joining a dynamic team and contributing to outstanding guest experiences are encouraged to apply.

Job Requirements

  • High school diploma or equivalent preferred
  • Knowledge of hotel, housekeeping and hotel laundry operations required
  • Flexibility to work various shifts including evenings and weekends
  • Ability to work long hours
  • Ability to exert up to 100 pounds of force occasionally and up to 50 pounds frequently
  • Ability to stand for entire shift
  • Ability to reach overhead, use both hands, bend, stoop and kneel
  • Ability to operate light equipment such as vacuum cleaners and dishwashers
  • Ability to climb and descend stairs during shift
  • Capable of practicing safety procedures and wearing personal protective equipment
  • Must use common sense and integrity when handling guest belongings
  • Ability to communicate clearly and professionally in English
  • Must be attentive, courteous and efficient in dealings with guests and staff

Job Qualifications

  • High school diploma or equivalent preferred
  • Knowledge of hotel, housekeeping and hotel laundry operations
  • Flexibility to work various shifts including evenings and weekends
  • Ability to work long hours when necessary
  • Initiative, responsibility and flexibility
  • Excellent time management skills
  • Friendly and cooperative attitude with patience when dealing with customers and staff
  • Clear and professional communication skills in English both written and verbal
  • Ability to understand and follow directions and work objectives
  • Understanding of hazards and safety procedures related to cleaning agents and equipment
  • Integrity in securing guest belongings while working in occupied suites
  • Effective listening and communication skills to address guest and coworker concerns

Job Duties

  • Receive list of rooms and public spaces to clean at shift start
  • Complete pre-cleaning duties including setup of guest supplies, cleaning supplies, and linens
  • Utilize both hands effectively to perform cleaning tasks such as changing bed linens and scrubbing
  • Reach overhead to dust and clean tops of equipment and place items in cupboards
  • Move light furniture to clean under these items
  • Practice safe use of all cleaning agents and wear personal protective equipment
  • Prepare housekeeping cart for the next day
  • Remove trash and dirty linen from guest suites
  • Keep hallways, public areas and closets clean, neat and vacuumed
  • Report missing items in rooms to Executive Housekeeper
  • Use two-way radios, phones, office equipment and housekeeping machinery
  • Ensure proper care and report maintenance needs of housekeeping equipment
  • Maintain high standards of personal grooming and comply with dress code
  • Exhibit professional and friendly demeanor
  • Be attentive, courteous and efficient with guests and staff
  • Comply with brand standards and hotel regulations
  • Communicate and work well with fellow employees and other departments
  • Exhibit willingness to serve guest requests
  • Communicate special guest requests to staff
  • Participate in employee meetings and functions
  • Be familiar with all hotel policies and terminology

Job Criteria

Experience

Entry Level (1-2 years)


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