
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.50
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
flexible spending accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee assistance program
401K Plan - Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts - Travel, Entertainment, & Retail
Training and development programs
Career advancement opportunities
Job Description
AC Hotel Boston Downtown, a prestigious property within the Colwen Hotels portfolio, is seeking highly motivated, detail-oriented, and friendly housekeepers to join their dedicated team. Colwen Hotels is renowned for delivering exceptional hospitality experiences through its commitment to quality service and outstanding guest satisfaction. Situated in the vibrant heart of Boston, AC Hotel Boston Downtown offers an upscale and comfortable environment for both business and leisure travelers. The hotel prides itself on maintaining high standards of cleanliness and guest comfort, essential in preserving its reputation as a leading urban boutique hotel.
As a housekeeper at AC Hotel Boston Downtown, you will play a crucial role in upholding the cleanliness and aesthetic appeal of the hotel rooms and public areas. This role requires meticulous attention to detail and a proactive attitude to ensure every guest room meets the rigorous standards set by the Colwen brand. You will be responsible for cleaning, stocking, and maintaining guest rooms, responding promptly to guest needs, and supporting other departments when necessary. Beyond just maintaining cleanliness, you will ensure the privacy and comfort of guests at all times by adhering to professional standards of conduct such as notifying occupants before room entry and respecting guest privacy throughout your service.
Working at AC Hotel Boston Downtown offers more than just a job; it represents an opportunity to be part of a team that values integrity, quality work, and career development. The position demands excellent prioritization and time management skills as you juggle multiple room cleaning assignments within a scheduled work cycle, including weekends and holidays. The role also encourages collaboration with maintenance and housekeeping teams to report any repair needs and ensure the flawless functionality of all room amenities.
With a competitive wage of $22.50 per hour and a robust array of benefits—including medical, dental, and vision insurance, paid time off, 401K with employer match, and career advancement opportunities—Colwen Hotels demonstrates a firm commitment to the well-being and professional growth of its employees. Employees also gain access to exclusive travel and retail discounts, flexible spending accounts, and comprehensive training programs.
If you possess the drive to uphold the highest standards of cleanliness and guest service while working in a dynamic hotel environment, the housekeeping position at AC Hotel Boston Downtown offers an excellent career opportunity. Here, your role directly impacts guest satisfaction and the overall success of the hotel, aligning with Colwen Hotels’ dedication to excellence and innovation in hospitality. Join a team that respects your contribution and supports your development through ongoing training and a positive workplace culture.
As a housekeeper at AC Hotel Boston Downtown, you will play a crucial role in upholding the cleanliness and aesthetic appeal of the hotel rooms and public areas. This role requires meticulous attention to detail and a proactive attitude to ensure every guest room meets the rigorous standards set by the Colwen brand. You will be responsible for cleaning, stocking, and maintaining guest rooms, responding promptly to guest needs, and supporting other departments when necessary. Beyond just maintaining cleanliness, you will ensure the privacy and comfort of guests at all times by adhering to professional standards of conduct such as notifying occupants before room entry and respecting guest privacy throughout your service.
Working at AC Hotel Boston Downtown offers more than just a job; it represents an opportunity to be part of a team that values integrity, quality work, and career development. The position demands excellent prioritization and time management skills as you juggle multiple room cleaning assignments within a scheduled work cycle, including weekends and holidays. The role also encourages collaboration with maintenance and housekeeping teams to report any repair needs and ensure the flawless functionality of all room amenities.
With a competitive wage of $22.50 per hour and a robust array of benefits—including medical, dental, and vision insurance, paid time off, 401K with employer match, and career advancement opportunities—Colwen Hotels demonstrates a firm commitment to the well-being and professional growth of its employees. Employees also gain access to exclusive travel and retail discounts, flexible spending accounts, and comprehensive training programs.
If you possess the drive to uphold the highest standards of cleanliness and guest service while working in a dynamic hotel environment, the housekeeping position at AC Hotel Boston Downtown offers an excellent career opportunity. Here, your role directly impacts guest satisfaction and the overall success of the hotel, aligning with Colwen Hotels’ dedication to excellence and innovation in hospitality. Join a team that respects your contribution and supports your development through ongoing training and a positive workplace culture.
Job Requirements
- Prior experience as a cleaner or housekeeper, hotel experience preferred
- Detail-oriented and thorough
- Remain discreet and respect privacy of guests
- Work with the highest level of integrity
- Perform consistent work to the highest standard
- Ability to work quickly without compromising quality
- Ability to work with little supervision and maintain a high level of performance
- Ability to interact with guests in a pleasant and friendly way
- Excellent prioritization and time management skills
- Willingness to work rotational 7-day work cycle, including weekends and holidays
Job Qualifications
- Prior experience as a cleaner or housekeeper, hotel experience preferred
- Detail-oriented and thorough
- Remain discreet and respect privacy of guests
- Work with the highest level of integrity
- Perform consistent work to the highest standard
- Ability to work quickly without compromising quality
- Ability to work with little supervision and maintain a high level of performance
- Ability to interact with guests in a pleasant and friendly way
- Excellent prioritization and time management skills
- Willingness to work rotational 7-day work cycle, including weekends and holidays
Job Duties
- Receive list of assigned rooms from manager and prioritize rooms
- Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
- Respond promptly to requests from guests and other departments
- Check the inventory of cleaning cart and add necessary supplies
- Transport cart to assigned floor/rooms
- Ensure privacy of guests at all times
- Knock and announce self before entering assigned guest rooms
- Return at a later time if room is occupied
- Check amenities and supplies in rooms, restock according to standards
- Neatly make beds and stock bath linens according to standard
- Clean and disinfect bathrooms, kitchen, and/or coffee stations
- Remove all trash, dirty linens, towels and room service items from rooms
- Check that all appliances are in the room and in clean working order
- Straighten desk area and furniture
- Dust, polish furniture and remove marks/stains from walls and furnishing
- Vacuum carpets and clean floors
- Notify maintenance department of needed maintenance or repairs
- Ensure room meets hotel standards with final walk around
- Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
- Take found items to designated lost and found area
- Perform other duties as requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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