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Housekeeper (AAA Four Diamond Renaissance Hotel Wauwatosa - $17.00 Per Hour)

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive pay
same-day pay option
hotel discounts
Travel Discounts
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) with company contribution
Paid holidays

Job Description

Renaissance Hotels is a distinguished hospitality brand known for inspiring guests through unexpected experiences, emphasizing spontaneity, discovery, and a strong connection to local neighborhoods. The Renaissance Milwaukee West, a premium AAA Four Diamond hotel managed by Concord Hospitality Enterprises, exemplifies this vibrant spirit. Concord Hospitality Enterprises is recognized as one of the most respected franchisees in the hospitality industry, with a commitment to fostering a positive and supportive culture aimed at attracting and retaining top talent. This culture has contributed to the company’s continued success and outstanding team performance. Renaissance Milwaukee West offers a dynamic environment where employees, referred to as Ambassadors, embody the spirit and style of their local community while delivering exceptional guest experiences.

The hotel is currently seeking passionate and dedicated Housekeepers to join its team, with both full-time and part-time opportunities available. The Housekeeping (or Style) Department plays a crucial role in ensuring overall guest satisfaction through exceptional cleanliness and attention to detail. The ideal candidate will demonstrate a strong commitment to providing high-quality service, with a keen eye for cleanliness, proactive responsiveness to guests’ needs, and genuine care and consideration in every task performed. The Housekeeper is responsible for the thorough cleaning, arrangement, and maintenance of guest rooms within an assigned section, directly impacting guests’ perceptions and comfort during their stay.

In this role, attention to detail is paramount. Responsibilities include cleaning rooms in accordance with established safety, quality, and timeliness standards; checking and setting equipment such as televisions and heating/cooling; identifying maintenance needs and reporting them promptly; and maintaining linens and supplies. Housekeepers also manage their cleaning carts, ensure stock levels of essentials, and uphold safety and emergency procedures. The position demands physical stamina, including the ability to handle luggage or furniture weighing up to 40 pounds and maintaining an active presence in the hotel.

Renaissance Milwaukee West offers a welcoming work environment where Ambassadors enjoy a range of benefits designed to support their professional and personal well-being. Competitive pay starting at $17.00 per hour is complemented by a same-day pay option, hotel and travel discounts worldwide, exclusive offers on entertainment and rental services, and practical perks like free parking and wireless discounts. Additionally, full-time employees can access comprehensive health, dental, and vision insurance plans, paid time off, holiday pay, retirement contributions, and educational opportunities.

This position generally operates on a first shift schedule with a 9:00 a.m. start time and requires weekend availability, making it suitable for individuals seeking a reliable and rewarding career in hospitality with ample support and growth potential. The company culture, guided by Concord’s five key cornerstones—Quality, Integrity, Community, Profitability, and Fun—creates an environment where associates are valued and encouraged to develop their skills within a caring and inclusive organization. If you are passionate about serving others and delivering an exceptional guest experience while working with an industry-leading team, Renaissance Milwaukee West offers the ideal path to a fulfilling hospitality career.

Job Requirements

  • Ability to work first shift hours, typically starting at 9:00 a.m.
  • Availability to work weekends
  • Ability to move luggage, packages, or furniture up to 40 pounds
  • Must wear proper uniform at all times
  • Commitment to practicing safety standards
  • Capability to perform assigned duties efficiently and responsibly

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience in a hotel or similar environment is a plus
  • Ability to follow detailed instructions and maintain high cleanliness standards
  • Strong attention to detail and proactive approach to guest service
  • Good communication skills and ability to work in a team environment
  • Physical ability to perform required tasks such as lifting and standing for extended periods
  • Willingness to adhere to safety and emergency procedures

Job Duties

  • Provide the highest quality of service to the guest at all times
  • Ensure guest satisfaction through room cleanliness and attention to guest needs
  • Clean assigned rooms in accordance with established safety, cleanliness, quality, and timeliness standards
  • Check fixtures, television, radio, and heating/cooling equipment for proper operation
  • Set heating/cooling equipment and radio on proper settings
  • Inspect room for maintenance needs and report on maintenance service requests
  • Perform daily general cleaning duties and changing of bedspreads, blankets, mattress pads, and shower curtains

Job Criteria

Experience

No experience required


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