
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $23.43
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee assistance program
Job Description
Marine Corps Hospitality Services (MCHS) is a dedicated organization committed to enhancing the quality of life for Marines, their families, and the broader Marine Corps community. MCHS operates a comprehensive program designed to support service members by providing essential hospitality services, fostering a supportive and team-oriented environment. This establishment integrates the efforts of military personnel, civilian employees, contractors, and volunteers, all working collectively to maintain the smooth and effective functioning of the organization. The ethos of MCHS is deeply rooted in service and dedication to the Marine Corps, ensuring that every action taken contributes positively to the community it serves.
This particular position is located at the Marine Corps Base Hawaii - Five Palms, a premier facility that offers lodging and hospitality services to Marines and their guests. The role advertised is for a Regular Full-Time Housekeeper at the A03 level. This position plays a crucial role in maintaining the cleanliness and comfort of guest rooms, directly impacting the guest experience. A Housekeeper at Five Palms is responsible for upholding the highest standards of cleanliness by performing detailed cleaning duties that include making beds, changing linens, dusting, sweeping, vacuuming, and sanitizing bathrooms and furniture. Additionally, the role involves the use of specialized cleaning equipment and chemicals to ensure all areas are sanitary and welcoming. Housekeepers may also handle tasks such as washing windows, drapes, and ceilings, polishing floors, and moving furniture when necessary.
Beyond the physical cleaning tasks, the Housekeeper must provide exceptional customer service by interacting with guests in a polite and helpful manner. Problem-solving skills and the ability to communicate effectively with supervisors and guests alike are essential. Safety is a critical aspect of this role, with strict adherence to safety regulations and the reporting of any hazards or incidents required. The position demands physical stamina and the capability to perform tasks that involve standing, bending, lifting heavy objects, and operating powered cleaning machines.
This role is ideal for candidates who are organized, can multitask efficiently, and possess a keen eye for cleanliness and guest satisfaction. Working independently yet as part of a larger team, the housekeeper contributes significantly to the mission of MCHS by ensuring that guest accommodations meet rigorous standards of quality and hygiene. Employment in this position is contingent upon passing a background check and meeting all eligibility requirements, including selective service registration for male applicants. The opportunity offers a stable full-time schedule within a respected military hospitality service, emphasizing teamwork, integrity, and excellence in service.
This particular position is located at the Marine Corps Base Hawaii - Five Palms, a premier facility that offers lodging and hospitality services to Marines and their guests. The role advertised is for a Regular Full-Time Housekeeper at the A03 level. This position plays a crucial role in maintaining the cleanliness and comfort of guest rooms, directly impacting the guest experience. A Housekeeper at Five Palms is responsible for upholding the highest standards of cleanliness by performing detailed cleaning duties that include making beds, changing linens, dusting, sweeping, vacuuming, and sanitizing bathrooms and furniture. Additionally, the role involves the use of specialized cleaning equipment and chemicals to ensure all areas are sanitary and welcoming. Housekeepers may also handle tasks such as washing windows, drapes, and ceilings, polishing floors, and moving furniture when necessary.
Beyond the physical cleaning tasks, the Housekeeper must provide exceptional customer service by interacting with guests in a polite and helpful manner. Problem-solving skills and the ability to communicate effectively with supervisors and guests alike are essential. Safety is a critical aspect of this role, with strict adherence to safety regulations and the reporting of any hazards or incidents required. The position demands physical stamina and the capability to perform tasks that involve standing, bending, lifting heavy objects, and operating powered cleaning machines.
This role is ideal for candidates who are organized, can multitask efficiently, and possess a keen eye for cleanliness and guest satisfaction. Working independently yet as part of a larger team, the housekeeper contributes significantly to the mission of MCHS by ensuring that guest accommodations meet rigorous standards of quality and hygiene. Employment in this position is contingent upon passing a background check and meeting all eligibility requirements, including selective service registration for male applicants. The opportunity offers a stable full-time schedule within a respected military hospitality service, emphasizing teamwork, integrity, and excellence in service.
Job Requirements
- high school diploma or equivalent
- prior housekeeping or janitorial experience preferred
- ability to lift and carry objects up to 45 lbs independently and objects over 45 lbs with assistance
- ability to stand, bend, stoop, and reach for extended periods
- physical stamina to operate industrial cleaning equipment
- adherence to safety and sanitation regulations
- current driver's license recommended
- ability to work independently with minimal supervision
- must be able to pass background checks and eligible for employment
- males must be registered with the Selective Service System if applicable
Job Qualifications
- knowledge of proper care and maintenance of carpets and furniture
- ability to handle and control heavy powered equipment
- knowledge of proper uses of a variety of special cleaning and sanitizing solutions
- ability to remove different kinds of stains from a wide variety of surfaces
- ability to read and understand directions on labels and printed instructions
- ability to anticipate needs of guests and clients
- good oral and written communication skills
- must be organized and able to multi-task
Job Duties
- Makes beds
- changes sheets, towels, and other linens
- thoroughly cleans guest rooms including dusting, waxing, and polishing furniture, sweeping floors, vacuuming, and shampooing rugs
- empties wastebaskets and sanitizes lavatories
- washes walls and windows using a ladder
- dusts drapes, blinds, and window coverings
- turns mattresses and sanitizes all fixtures and bedding with disinfectant
- services each room daily with soap, cups, coffee, etc.
- reports missing or broken articles to supervisor
- scrubs, strips, waxes, and polishes floors using heavy powered scrubbers and buffers
- washes and replaces window coverings
- washes ceiling fixtures
- moves heavy furniture with assistance
- provides meaningful connections through customer service with an emphasis on courtesy
- assists customers and communicates positively in a friendly manner
- takes action to solve problems quickly
- alerts higher-level supervisor or proper point of contact for help when problems arise
- adheres to safety regulations and standards
- promptly reports any observed workplace hazards, injuries, occupational illnesses, and property damage
- adheres to established standards supporting EEO principles and preventing sexual harassment
- performs other related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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