Marine Corps Community Services logo

HOUSEKEEPER A03* (FLEX) RECREATION LODGING

Job Overview

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Compensation

Hourly
Exact $25.26
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
work-life balance initiatives

Job Description

Marine Corps Community Services (MCCS) is an integral organization dedicated to supporting and enhancing the quality of life for Marines, their families, and the wider Marine Corps Community. As a comprehensive program, MCCS offers a broad spectrum of services and support ranging from recreational activities to essential support, all designed to foster a strong, connected, and vibrant community within the Marine Corps. The MCCS team is a diverse and collaborative environment consisting of military personnel, civilian employees, contractors, and volunteers who work together to maintain seamless operations and provide exceptional service to the Corps. MCCS prides itself on its unwavering commitment to service and excellence, ensuring that all members of the Marine Corps Community receive the support they need to thrive both personally and professionally.

This specific role is based at Marine Corps Base Hawaii, particularly within Mokapu Recreational Lodging (MRL), which is part of MCCS's hospitality services. The position available is for a Regular Flex Housekeeper A03*, who will be responsible for maintaining cleanliness and order throughout various types of lodging accommodations including standard hotel rooms, cottages with two and three bedrooms, studio cabanas, community restrooms, and multiple-bedroom villas that even include pet-friendly options. This role demands meticulous attention to detail and a commitment to providing world-class customer service while performing a wide range of housekeeping duties. The housekeeper will be engaged in tasks such as making beds, changing linens, vacuuming, mopping, dusting, sweeping, and cleaning multiple areas including bathrooms, kitchens, and common recreational spaces. The position also includes responsibilities like waxing and polishing furniture, washing upholstery, sweeping outdoor patios, and detailed quarterly deep cleaning assignments such as carpet shampooing and replacing fixtures.

The ideal candidate will be someone who can work independently, operate various cleaning equipment, manage inventory of furnishings, and report maintenance issues promptly. Familiarity with safety procedures, usage of strong cleaning solutions, operating housekeeping tablets, and effective communication with guests and management is essential. Physical stamina is required due to the nature of lifting heavy items, moving furniture, and performing physically demanding tasks frequently. The role emphasizes exemplary customer service with a friendly, courteous approach, ensuring all guests have a positive experience.

Safety compliance is paramount, and adherence to established regulations around workplace hazards and use of safety equipment is required. Housekeepers are also expected to contribute to a safe and respectful environment by supporting Equal Employment Opportunity (EEO) principles and the prevention of sexual harassment. Candidates must hold a valid driver’s license as the role involves moving between work sites at the base by company vehicle.

MCCS provides a stimulating work environment where hardworking individuals are valued for their dedication to supporting the Marine Corps and its community. This position is a great opportunity for those looking to join a service-oriented team with a clear mission and a meaningful impact on the lives of Marines and their families. Employment with MCCS includes a structured application process, ensuring fair consideration of all applicants and adherence to policies against discrimination and drug use. Overall, this role offers a unique blend of independent work, customer-focused service, and the chance to be part of a respected organization that values its workforce and community members alike.

Job Requirements

  • high school diploma or equivalent
  • previous housekeeping or custodial experience preferred
  • ability to perform physical tasks including lifting up to 45 pounds
  • valid driver’s license
  • ability to work independently and responsibly
  • strong communication skills
  • knowledge of safety regulations and proper use of cleaning agents and equipment

Job Qualifications

  • must be able to work independently
  • knowledge of rooms assigned including inventory and restocking supplies
  • adept in proper cleaning techniques of furniture and furnishings
  • able to use cleaning tools and industrial equipment like vacuums and carpet cleaners
  • capable of identifying and reporting repair needs and management issues
  • able to read signs, operate a housekeeping tablet, and follow instructions
  • knowledgeable in fire, safety, and security requirements
  • valid driver’s license

Job Duties

  • perform housekeeping and custodial duties in assigned locations
  • clean various lodging accommodations including hotel rooms, cottages, cabanas, and villas
  • make beds and change linen
  • vacuum, mop, dust, sweep, and empty trash cans
  • clean guest room bathrooms including toilets, showers, tubs, counters, mirrors, and walls
  • wax and polish hardwood furniture
  • wash furniture covers and shampoo upholstered furniture
  • sweep outdoor lanai and entryways
  • clean kitchen areas including refrigerators, stoves, microwaves, dishes, and counters
  • clean public toilets and common areas
  • empty large trash cans and transport trash to dumpsters
  • conduct quarterly deep cleans such as carpet shampooing and replacing fixtures
  • take inventory of furnishings and report maintenance issues
  • read housekeeping assignments, operate housekeeping tablet, and restock supplies
  • report unauthorized visitors or suspicious incidents
  • move heavy furniture and supplies
  • provide excellent customer service and assist guests
  • adhere to safety regulations and standards
  • support EEO principles and prevention of sexual harassment
  • perform other related duties as assigned

Job Criteria

Experience

No experience required


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