Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.92
Benefits
Health Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
Retirement benefits
Employee assistance program
Job Description
Located in Detroit, Michigan, the Courtyard is a distinguished hotel brand under Marriott International, a global hospitality leader dedicated to delivering exceptional guest experiences. Marriott International is renowned for its commitment to quality, diversity, and inclusion, making it one of the most respected names in the hospitality industry. The Courtyard brand, known for catering specifically to business travelers, combines comfort, convenience, and thoughtful service to create a welcoming and productive environment for guests. The hotel offers full-time employment opportunities with a competitive pay rate of $20.92 per hour in Detroit, providing a stable and rewarding career path within an international hospitality group.
The Housekeeping role at Courtyard is essential to maintaining the cleanliness, comfort, and overall guest satisfaction that Marriott International prides itself on. This non-management, full-time position requires individuals to be highly attentive to detail and committed to excellence. The role involves responding promptly to requests from guests and other hotel departments, ensuring well-stocked supply carts, and following all hotel protocols to access and service guest rooms safely and efficiently. Housekeepers are responsible for replacing amenities, changing linens, cleaning bathrooms, and maintaining the overall tidiness of rooms and public spaces within the hotel.
This position demands physical stamina and dexterity as employees are required to push loaded carts, lift and carry various items, and conduct floor care duties including vacuuming and carpet maintenance. The role also emphasizes safety, with employees expected to comply with company safety policies, complete necessary training, and report any hazards or maintenance issues immediately to supervisors. Maintaining personal appearance and uniform standards is mandatory, reflecting Marriott's commitment to professionalism and high standards.
Additionally, Courtyard places a strong focus on guest interaction. Housekeepers are encouraged to acknowledge guests warmly, anticipate their needs, assist guests with disabilities, and convey genuine appreciation for their patronage. Clear and professional communication is vital, as is teamwork, to help accomplish departmental and organizational goals. The hotel fosters an inclusive culture that values associates’ diverse backgrounds and contributions, ensuring that the workplace is supportive and collaborative.
Begin your journey with Courtyard at Marriott International to join a dynamic, globally-connected hotel team where your efforts directly contribute to positive guest experiences. Whether you are looking to start your career in hospitality or seeking a respectful and motivated work environment, this role offers the chance to develop skills, gain valuable experience, and be part of a respected industry leader. Courtyard’s passion for innovation and guest satisfaction means employees have opportunities for continuous learning and growth, supported by one of the world’s most trusted hotel brands. Embrace the opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.
The Housekeeping role at Courtyard is essential to maintaining the cleanliness, comfort, and overall guest satisfaction that Marriott International prides itself on. This non-management, full-time position requires individuals to be highly attentive to detail and committed to excellence. The role involves responding promptly to requests from guests and other hotel departments, ensuring well-stocked supply carts, and following all hotel protocols to access and service guest rooms safely and efficiently. Housekeepers are responsible for replacing amenities, changing linens, cleaning bathrooms, and maintaining the overall tidiness of rooms and public spaces within the hotel.
This position demands physical stamina and dexterity as employees are required to push loaded carts, lift and carry various items, and conduct floor care duties including vacuuming and carpet maintenance. The role also emphasizes safety, with employees expected to comply with company safety policies, complete necessary training, and report any hazards or maintenance issues immediately to supervisors. Maintaining personal appearance and uniform standards is mandatory, reflecting Marriott's commitment to professionalism and high standards.
Additionally, Courtyard places a strong focus on guest interaction. Housekeepers are encouraged to acknowledge guests warmly, anticipate their needs, assist guests with disabilities, and convey genuine appreciation for their patronage. Clear and professional communication is vital, as is teamwork, to help accomplish departmental and organizational goals. The hotel fosters an inclusive culture that values associates’ diverse backgrounds and contributions, ensuring that the workplace is supportive and collaborative.
Begin your journey with Courtyard at Marriott International to join a dynamic, globally-connected hotel team where your efforts directly contribute to positive guest experiences. Whether you are looking to start your career in hospitality or seeking a respectful and motivated work environment, this role offers the chance to develop skills, gain valuable experience, and be part of a respected industry leader. Courtyard’s passion for innovation and guest satisfaction means employees have opportunities for continuous learning and growth, supported by one of the world’s most trusted hotel brands. Embrace the opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.
Job Requirements
- Open availability preferred
- Ability to work full-time schedule
- Ability to follow detailed instructions
- Physical ability to lift and move objects up to 25 pounds without assistance
- Capability to push and pull loaded carts over sloping and uneven surfaces
- Good communication skills
- Ability to stand, sit, kneel, or walk for extended periods
- Willingness to adhere to company uniform and appearance standards
- Commitment to safety policies and certifications
- Respect for guests’ privacy and confidentiality
Job Qualifications
- No high school diploma or G.E.D. equivalent required
- No related work experience necessary
- No supervisory experience needed
- Ability to follow company policies and procedures
- Strong interpersonal and communication skills
- Ability to work effectively in a team environment
- Comfortable with physical demands of the job including lifting and pushing carts
- Commitment to safety and guest service standards
- Willingness to learn and adapt to hotel operational practices
Job Duties
- Respond promptly to requests from guests and other departments
- Fill cart with supplies and transport cart to assigned area
- Enter guest rooms following procedures for gaining access and ensuring vacancy
- Replace guest amenities and supplies in rooms
- Replace dirty linens and terry with clean items
- Make beds and fold terry
- Clean bathrooms
- Remove trash, dirty linen, and room service items
- Check all appliances are present and in working order
- Straighten desk items, furniture, and appliances
- Dust, polish, and remove marks from walls and furnishings
- Vacuum carpets and perform floor care duties
- Follow all company and safety policies and procedures
- Report any maintenance problems, safety hazards, accidents, or injuries
- Complete safety training and certifications
- Properly store flammable materials
- Maintain clean and professional uniform and appearance
- Maintain confidentiality of proprietary information
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests’ service needs
- Assist individuals with disabilities
- Speak with others using clear and professional language
- Support team to reach common goals
- Ensure adherence to quality expectations and standards
- Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and over 25 pounds with assistance
- Push and pull loaded housekeeping cart and other work-related equipment over uneven surfaces
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Stand, sit, kneel, or walk for extended periods throughout work shift
- Grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination
- Perform other reasonable job duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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