Job Overview
Compensation
Hourly
Range $18.50 - $19.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a renowned management company specializing in quality extended stay hotel accommodations across 20 different states in the United States. With a strong commitment to both guest satisfaction and employee well-being, HomeTowne Studios has positioned itself as a leader in the extended stay hospitality industry. The company emphasizes continuous property renovations and enhancing service experiences, demonstrated by the notable renovations completed in 2018. Beyond maintaining comfortable and modern lodging, HomeTowne Studios prides itself on cultivating a workplace environment where employees feel valued and empowered to grow. This approach makes it not only a preferred destination for travelers but also the employer of choice for hospitality professionals seeking rewarding careers.
The Housekeeper role at HomeTowne Studios is pivotal in delivering the clean, safe, and welcoming environment that guests expect from a leading extended stay hotel brand. The position offers a starting wage between $18.50 and $19.00 per hour, reflecting the company’s dedication to competitive compensation. This role goes beyond traditional housekeeping tasks; it involves upholding the highest standards of cleanliness through careful and thorough cleaning of guest rooms and common areas, adhering to OSHA regulations, and using appropriate cleaning chemicals. Housekeepers are also expected to interact warmly with guests by greeting them with a friendly smile and maintaining a professional appearance in the company's uniform. Communication is a key element of the role as housekeepers coordinate with front desk staff regarding room status, maintenance needs, and lost and found items.
Moreover, the role encourages a proactive approach to quality assurance, requiring housekeepers to perform self-room inspections and actively participate in feedback processes to continually enhance service quality. Opportunities for cross-training in other hotel job functions such as laundry, maintenance, and front desk operations promote versatility and career development. HomeTowne Studios supports its team members with a comprehensive benefits package including health, dental, and vision insurance, life insurance paid by the employer, paid time off, and a 401K plan with employer match. Career growth opportunities are abundant, presenting a pathway for motivated employees to advance within the company.
Overall, the Housekeeper position at HomeTowne Studios offers a stable and rewarding career with a reputable hospitality management company that prioritizes employee satisfaction and guest experience equally. Candidates attracted to a dynamic work environment with opportunities for skill enhancement and professional development will find this opportunity well-aligned with their career goals. The company culture emphasizes respect, collaboration, and excellence in service delivery, making HomeTowne Studios an ideal workplace for individuals passionate about hospitality and guest service.
The Housekeeper role at HomeTowne Studios is pivotal in delivering the clean, safe, and welcoming environment that guests expect from a leading extended stay hotel brand. The position offers a starting wage between $18.50 and $19.00 per hour, reflecting the company’s dedication to competitive compensation. This role goes beyond traditional housekeeping tasks; it involves upholding the highest standards of cleanliness through careful and thorough cleaning of guest rooms and common areas, adhering to OSHA regulations, and using appropriate cleaning chemicals. Housekeepers are also expected to interact warmly with guests by greeting them with a friendly smile and maintaining a professional appearance in the company's uniform. Communication is a key element of the role as housekeepers coordinate with front desk staff regarding room status, maintenance needs, and lost and found items.
Moreover, the role encourages a proactive approach to quality assurance, requiring housekeepers to perform self-room inspections and actively participate in feedback processes to continually enhance service quality. Opportunities for cross-training in other hotel job functions such as laundry, maintenance, and front desk operations promote versatility and career development. HomeTowne Studios supports its team members with a comprehensive benefits package including health, dental, and vision insurance, life insurance paid by the employer, paid time off, and a 401K plan with employer match. Career growth opportunities are abundant, presenting a pathway for motivated employees to advance within the company.
Overall, the Housekeeper position at HomeTowne Studios offers a stable and rewarding career with a reputable hospitality management company that prioritizes employee satisfaction and guest experience equally. Candidates attracted to a dynamic work environment with opportunities for skill enhancement and professional development will find this opportunity well-aligned with their career goals. The company culture emphasizes respect, collaboration, and excellence in service delivery, making HomeTowne Studios an ideal workplace for individuals passionate about hospitality and guest service.
Job Requirements
- High school diploma or equivalent
- 1 year preferred in hotel cleaning or similar experience
- 1 year in previous customer service position
- Must maintain professional appearance in Hometown’s provided uniform
- Must be able to work in non-climate controlled areas
- Must be able to easily and frequently change from one task to another and work with minimal supervision
- Basic English communication (verbal and written) skills required
Job Qualifications
- 1 year preferred in hotel cleaning or similar experience
- 1 year in previous customer service position
- Must maintain professional appearance in Hometown’s provided uniform
- Must be able to work in non-climate controlled areas
- Must be able to easily and frequently change from one task to another and work with minimal supervision
- Basic English communication (verbal and written) skills required
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Remove and replace dirty linens and terry, change and make beds
- Thoroughly clean bathrooms, sinks, fridge, floors etc.
- Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne’s requirements
- Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
- Maintain confidentiality of guest information and pertinent hotel data
- Perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
- Cross train in laundry, maintenance and/or front desk job functions, if possible
- Performs all other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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