Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Free Meals
Free parking
Health Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and Development

Job Description

Marriott International is a world-renowned hospitality company with a long-standing reputation for excellence, operating a vast portfolio of hotel brands across the globe. Among its prestigious brands is Sheraton Hotels & Resorts, a key player in the hospitality industry since 1937. Sheraton has become synonymous with delivering welcoming environments and creating meaningful guest experiences in more than 400 communities worldwide. Employees at Sheraton are valued not only for the quality of service they provide but also for the diversity and unique backgrounds they bring to the workplace. The company fosters an inclusive environment where every associate is given access to opportunities and a platform to thrive, honoring principles of non-discrimination and equal opportunity employment. Located in Overland Park, Kansas, Sheraton offers a dedicated and vibrant team atmosphere that is integral to its mission of being known as "The World's Gathering Place." Joining Sheraton means becoming part of a global community dedicated to exceptional service and enriched by a rich blend of cultures and talents.

The position of Guest Environment Expert is a pivotal, full-time, non-management housekeeping role at the Sheraton located at 6100 College Blvd, Overland Park. This role is focused on elevating the guest experience beyond just cleanliness and tidiness by ensuring the entire hotel environment meets the highest standards of appearance and hygiene. With a competitive hourly pay rate of $17.75, this role requires availability primarily during day shifts and weekends, with complimentary meals and parking offered as part of the employment benefits. Guest Environment Experts are entrusted with extensive responsibilities that contribute to the overall guest satisfaction and operations of the hotel. This includes moving freely around the hotel spaces to perform tasks such as fulfilling guest requests, replenishing supplies, cleaning guest rooms and public areas, and maintaining a safe and welcoming atmosphere.

Success in this role demands physical stamina, as it involves standing, sitting, or walking for extended periods, along with the ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Beyond physical duties, associates are expected to adhere to the company’s policies, maintain confidentiality, uphold quality standards, and present themselves professionally at all times. The company emphasizes a culture of safety and professionalism as foundational elements for all team members. Sheraton is committed to providing a supportive environment where employees can grow their careers while contributing to the hotel’s reputation for excellence and guest satisfaction. This position offers an excellent opportunity for individuals passionate about hospitality to work in a dynamic, inclusive, and rewarding environment where their contributions make a tangible difference everyday.

Job Requirements

  • Availability for day shifts and weekends preferred
  • Ability to lift and carry objects up to 50 pounds without assistance
  • Must be able to stand, sit, or walk for extended periods
  • Commitment to follow safety and company policies
  • Professional personal appearance and communication
  • Ability to maintain confidentiality
  • Willingness to perform hands-on physical tasks

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience is a plus
  • Ability to stand, sit, or walk for extended periods
  • Ability to lift and move objects up to 50 pounds
  • Strong attention to detail and commitment to quality
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively within a team environment

Job Duties

  • Clean guest rooms and public spaces according to hotel standards
  • Fulfill guest requests promptly and efficiently
  • Stock housekeeping carts and supplies
  • Maintain the cleanliness and appearance of all hotel areas
  • Follow safety and company policies and procedures
  • Uphold professional appearance and communication
  • Assist with other reasonable job duties as requested

Job Criteria

Experience

No experience required


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